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User perceptions and experiences of an AI-driven conversational agent for mental health support
9 references·9 citing·51 second hop
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References

  • 2019Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape1,025 cited
  • 2001Ethical issues in qualitative research on internet communities972 cited
  • 2023Age of onset and cumulative risk of mental disorders: a cross-national analysis of population surveys from 29 countries639 cited
  • 2017A fully automated conversational agent for promoting mental well-being: A pilot RCT using mixed methods367 cited
  • 2018Co-design of eHealth Interventions With Children and Young People351 cited
  • 2020Practitioner review: Co‐design of digital mental health technologies with children and young people316 cited
  • 2019Medical ethics considerations on artificial intelligence286 cited
  • 2022Designing Personality-Adaptive Conversational Agents for Mental Health Care130 cited
  • 2022Evaluating User Feedback for an Artificial Intelligence–Enabled, Cognitive Behavioral Therapy–Based Mental Health App (Wysa): Qualitative Thematic Analysis81 cited

Cited by

  • 2025AI Chatbots for Psychological Health for Health Professionals: Scoping Review33 cited
  • 2025Conversational AI in Pediatric Mental Health: A Narrative Review32 cited
  • 2025Nursing Students’ Perceptions of AI-Driven Mental Health Support and Its Relationship with Anxiety, Depression, and Seeking Professional Psychological Help: Transitioning from Traditional Counseling to Digital Support12 cited
  • 2025Sustainability of AI-Assisted Mental Health Intervention: A Review of the Literature from 2020–2025

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8 cited
  • 2025CloudEcho: Exploring the Role of Large Conversational Language Models in Enhancing Home Care Models and Communication Quality5 cited
  • 2026From Tool to Agent: A Semi-Systematic Review of Human–AI Alignment and a Proposed Tiered Healing Ecosystem for Mental Health3 cited
  • 2026Exploring Users′ Acceptance and Engagement With Mental Health Chatbots: Insights From an Integrative Review2 cited
  • 2025Digital Conversational Agents for youth with multiple mental health conditions: a qualitative descriptive study of youth perspectives on the acceptability, potential benefits, and challenges2 cited
  • 2025“Do You Need the Sage's Tea or the Friend's Cola” Exploring the Differential Healing Effects of Generative AI Conversational Styles1 cited