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Understanding Fitness App Users’ Loyalty and Word of Mouth through Gameful Experience and Flow Theory
16 references·0 citing·42 second hop
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 1985From Intentions to Actions: A Theory of Planned Behavior19,049 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1991Flow: The Psychology of Optimal Experience9,395 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 2019How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM3,259 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,203 cited
  • 2007Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective12,645 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 1989Optimal experience in work and leisure.1,942 cited
  • 1996The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

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1,862 cited
  • 1983Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study1,808 cited
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