Influence of Job Stress on Employee Performance among Microfinance Institution in Davao Oriental

Abstract

The purpose of this study was to identify which among the indicators of job stress that could significantly affect employee performance among microfinance institutions in Davao Oriental. This study utilized correlational research design. The respondents constituted the 150 employees of microfinance institutions. Mean, Pearson correlation and multiple regression were used in analyzing the data. Empirical findings showed a moderate rating on role ambiguity, underutilization of skills, and work overload on job stress. Moreover, on employee performance, all of the indicators- efficiency, quality, and productivity attained and agreeable ratings. Furthermore, results reveals that there is a negative association of role ambiguity between efficiency, quality, and employee performance. Also, underutilization of skills between efficiency, quality, productivity, and employee performance. In addition, the overall job stress is significantly correlated towards efficiency, quality, and employee performance. However, there was significant correlation found between work overload towards efficiency, quality, productivity, nor with the overall performance. Subsequently, among job stress indicators, only the role ambiguity and the underutilization of skills significantly influence the employee performance.

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