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Toward Enhancing User Experience and Adoption of AI Chatbot Apps for Mental Health: Insights from Natural Language Processing of User Reviews
16 references·0 citing·48 second hop
Toward Enhancing User Experience and Adoption of AI Chatbot Apps for Mental Health: Insights from Natural Language Processing of User Reviews (2024)Toward Enhancing User Experience and Adop…A review of mobile chatbot apps for anxiety and depression and their self-care features (2021)A review of mobile chatbot ap…Insights from user reviews to improve mental health apps (2020)Insights from user reviews to…Designing a Chatbot as a Mediator for Promoting Deep Self-Disclosure to a Real Mental Health Professional (2020)Designing a Chatbot as a Medi…AI in mental health (2020)AI in mental health‘AI gone mental’: engagement and ethics in data-driven technology for mental health (2020)‘AI gone mental’: engagement …Use of Smartphone Apps, Social Media, and Web-Based Resources to Support Mental Health and Well-Being: Online Survey (2019)Use of Smartphone Apps, Socia…User Experience of Cognitive Behavioral Therapy Apps for Depression: An Analysis of App Functionality and User Reviews (2018)User Experience of Cognitive …Barriers to and Facilitators of Engagement With mHealth Technology for Remote Measurement and Management of Depression: Qualitative Analysis (2018)Barriers to and Facilitators …A randomized controlled trial of three smartphone apps for enhancing public mental health (2018)A randomized controlled trial…Mental Health Smartphone Apps: Review and Evidence-Based Recommendations for Future Developments (2016)Mental Health Smartphone Apps…Towards a Framework for Evaluating Mobile Mental Health Apps (2015)Towards a Framework for Evalu…Science and Engineering Ethics. (2014)Science and Engineering Ethic…Distraction: an assessment of smartphone usage in health care work settings (2012)Distraction: an assessment of…Development of a Health Information Technology Acceptance Model Using Consumers’ Health Behavior Intention (2012)Development of a Health Infor…Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1 (1999)Information Technology Adopti…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Comparison of the Cell Phone Driver and the Drunk Driver (2006)Comparative study of nomophobia among Spanish and Portuguese nursing students (2018)The relationship between nomophobia and the distraction associated with smartphone use among nursing students in their clinical practicum (2018)Pew Internet and American Life Project (2020)Smartphone addiction, risk factors and its adverse effects in nursing students: A systematic review and meta-analysis (2020)The theory of planned behavior (1991)User Acceptance of Information Technology: Toward A Unified View1 (2003)Analyzing older users’ home telehealth services acceptance behavior—applying an Extended UTAUT model (2016)Influences of the Industry 4.0 Revolution on the Human Capital Development and Consumer Behavior: A Systematic Review (2020)Technology Acceptance in Healthcare: A Systematic Review (2021)Self-Efficacy: The Exercise of Control (1999)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. 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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1999Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs13,697 cited
  • 2016Mental Health Smartphone Apps: Review and Evidence-Based Recommendations for Future Developments886 cited
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  • 2020AI in mental health406 cited
  • 2020Insights from user reviews to improve mental health apps285 cited
  • 2014Science and Engineering Ethics.230 cited
  • 2018User Experience of Cognitive Behavioral Therapy Apps for Depression: An Analysis of App Functionality and User Reviews198 cited
  • 2012Distraction: an assessment of smartphone usage in health care work settings192 cited
  • 2020Designing a Chatbot as a Mediator for Promoting Deep Self-Disclosure to a Real Mental Health Professional188 cited
  • 2018A randomized controlled trial of three smartphone apps for enhancing public mental health176 cited
  • 2015Towards a Framework for Evaluating Mobile Mental Health Apps162 cited
  • 2018Barriers to and Facilitators of Engagement With mHealth Technology for Remote Measurement and Management of Depression: Qualitative Analysis119 cited
  • 2021A review of mobile chatbot apps for anxiety and depression and their self-care features

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111 cited
  • 2019Use of Smartphone Apps, Social Media, and Web-Based Resources to Support Mental Health and Well-Being: Online Survey107 cited
  • 2020‘AI gone mental’: engagement and ethics in data-driven technology for mental health107 cited
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