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This chapter summarizes the changes in public dispute resolution bodies that have occurred with the creation of the Labour Court, LRC and the WRC. This chapter provides a summary of the major pressures leading to reform and their effects on the character of workplace conflict resolution. Three ‘turning points’ are identified in the reform of conflict resolution: the transition from wartime to normal economic conditions that led to the Labour Court, the 1970s escalation in industrial conflict and industrial relations crisis that led to the creation of the LRC and the global financial crisis and fiscal crisis that broke a reform logjam and influenced the creation of the WRC. The pattern of reform led by public servants and conflict management professionals, rather than politicians, is highlighted. Developments in Ireland are compared to stalled, politicized and less successful reform programmes in other liberal market economies. This chapter concludes by considering the wider lessons of the Irish case and identifying strategic challenges faced by the WRC and likely to shape conflict resolution in the period of considerable uncertainty ahead in work and employment.
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