Diversity and Inclusion in The Workplace: Beyond The Buzzwords

Abdi Fadhlan · Nur Faliza · Ervan Susilowati

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Employee Performance and Management Job Satisfaction and Organizational Behavior Gender Diversity and Inequality

Abstract

This study investigates the relationships between organizational factors, cultural awareness, and job satisfaction within PT Kereta Api Indonesia. Using Structural Equation Modeling (SEM) with Partial Least Squares (PLS) analysis, data was collected from 67 employees to examine the direct and indirect effects of organizational culture and diversity and inclusion policies on job satisfaction, mediated by cultural awareness. The results reveal significant direct relationships between organizational culture and both cultural awareness and job satisfaction. Additionally, diversity and inclusion policies were found to directly impact job satisfaction, albeit with limited mediation through cultural awareness. These findings underscore the critical role of organizational culture in shaping employee experieoknces and perceptions, emphasizing the importance of fostering a supportive and inclusive workplace environment to enhance job satisfaction. The study provides valuable insights for organizations, including PT Kereta Api Indonesia, aiming to promote employee satisfaction and cultivate a culture of inclusivity and well-being in the workplace. Keywords : Organizational Culture, Diversity And Inclusion Policy, Job Satisfaction, Cultural Awareness

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References

2023Toward a sustainability organizational culture model 2022Ethics and diversity in artificial intelligence policies, strategies and initiatives 2023Determination of Motivation and Performance: Analysis of Job Satisfaction, Employee Engagement and Leadership 2023Management skills and organizational culture as sources of innovation for firms in peripheral regions 2022Effects of demotivational managerial practices on job satisfaction and job performance: Empirical evidence from Myanmar’s construction industry 2022Exploring equality, diversity, and inclusion in multiethnic settings: A context‐sensitive approach 2023US Medical School Admissions Leaders’ Experiences With Barriers to and Advancements in Diversity, Equity, and Inclusion 2023Analysis of Work Environment, Attitude, Coaching, and Servant Leadership on Job Satisfaction Mediated by Career Development (Literature Review Study)

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