Organizational Commitment and Workplace Spirituality as Moderation of Organization Citizenship Behavior (OCB) and Spiritual on Employee Performance on SDG

Abstract

Objective: The most important resource of a company is human resources. Human resources are intangible and unique, making them very difficult for other companies to imitate. Therefore, improving the quality of human resources is very important. One important indicator for determining the quality of human resources is work performance. This also applies to banking. Effective human resource management is the key to improving employee performance. Therefore, companies must consider these factors before developing their human resource management program. Theoretical Framework: This research was conducted with the title "Organizational Commitment and Workplace Spirituality as Moderation of Organizational Citizenship Behavior (OCB) and Spirituality on Employee Performance". Method: The type of data used is quantitative, namely in the form of numbers using formal, standard and measuring tools. The population of this study was 150 company employees. Samples were taken from this population, and the sample selection for this study was determined by random sampling, resulting in a sample of 150 respondents. The data collection techniques used in this research are as follows: observation and questionnaires. After the data is collected, the data is then processed using the Smart PLS analysis tool. Results and Discussion: Based on the results of this research analysis, it has been found that organizational citizenship behavior (OCB) and spirituality influence employee performance. Workplace spirituality is able to moderate organizational citizenship behavior and spirituality on employee performance. Organizational Commitment is able to moderate Organizational Citizenship Behavior (OCB) on employee performance. However, organizational commitment was not able to moderate spirituality on employee performance in this study. Originality/Value: This research has several limitations that can be overcome by other authors in future research. It is recommended that future research include more independent variables or add moderating variables that have not been researched in this research.

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