SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A Review of Self-Service Technology Adoption in the Tourism and Hospitality Industry
16 references·0 citing·50 second hop
A Review of Self-Service Technology Adoption in the Tourism and Hospitality Industry (2024)A Review of Self-Service Technology Adopt…Bibliometric analysis of bibliometric studies in the field of tourism and hospitality (2022)Bibliometric analysis of bibl…How to conduct a bibliometric analysis: An overview and guidelines (2021)How to conduct a bibliometric…Self-service technology kiosk design for restaurants: An QFD application (2020)Self-service technology kiosk…Customers’ acceptance intention of self-service technology of restaurant industry: expanding UTAUT with perceived risk and innovativeness (2020)Customers’ acceptance intenti…Gradual Internationalization vs Born-Global/International new venture models (2019)Gradual Internationalization …Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study (2017)Service design blueprint appr…Mapping the field of arts-based management: Bibliographic coupling and co-citation analyses (2017)Mapping the field of arts-bas…Customer Roles in Self-Service Technology Encounters in a Tourism Context (2016)Customer Roles in Self-Servic…Customer participation, value co-creation and customer loyalty – A case of airline online check-in system (2016)Customer participation, value…Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents (2015)Tourist behaviour towards sel…The Impact of Self-Service Technology and the Presence of Others on Cause-Related Marketing Programs in Restaurants (2015)The Impact of Self-Service Te…Tourists' adoption of self-service technologies at resort hotels (2011)Tourists' adoption of self-se…Business Ethics Research with an Accounting Focus: A Bibliometric Analysis from 1988 to 2007 (2009)Business Ethics Research with…An empirical investigation of consumer control factors on intention to use selected self‐service technologies (2007)An empirical investigation of…Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Choosing among Alternative Se…Bibliographic coupling between scientific papers (1963)Bibliographic coupling betwee…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A multi-analytical approach to peer-to-peer mobile payment acceptance prediction (2019)How to enhance hotel guests’ acceptance and experience of smart hotel technology: An examination of visiting intentions (2021)Virtual Tours a Means to an End: An Analysis of Virtual Tours’ Role in Tourism Recovery Post COVID-19 (2021)Generalized expectancies for internal versus external control of reinforcement. (1966)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Comparative fit indexes in structural models. (1990)Anxiety, crowding, and time pressure in public self-service technology acceptance (2014)Consumer Trial, Continuous Use, and Economic Benefits of a Retail Service Innovation: The Case of the Personal Shopping Assistant (2014)Design shopping as an experience: Exploring the effect of the live-streaming shopping characteristics on consumers’ participation intention and memorable experience (2023)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)An integrated model of self-service technology (SST) usage in a retail context (2016)The effect of coronavirus disease-19 (COVID-19) risk perception on behavioural intention towards ‘untact’ tourism in South Korea during the first wave of the pandemic (March 2020) (2020)Virtual reality technology in construction safety training: Extended technology acceptance model (2022)Co‐citation in the scientific literature: A new measure of the relationship between two documents (1973)Development in Judging Moral Issues (1980)Ethical Decision Making in Organizations: A Person-Situation Interactionist Model (1986)Toward a taxonomy of career studies through bibliometric visualization (2014)Sustainable manufacturing. Bibliometrics and content analysis (2020)Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Evolving to a New Dominant Logic for Marketing (2003)An assessment of value creation in mobile service delivery and the moderating role of time consciousness (2006)Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context (2011)An Updated and Streamlined Technology Readiness Index (2014)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Transactional quality, relational quality, and consumer e-loyalty: Evidence from SEM and fsQCA (2016)Experience Value Cocreation on Destination Online Platforms (2017)Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting (2018)Economics and Culture (2000)Big data analytics and enterprises: a bibliometric synthesis of the literature (2020)A user-friendly method to merge Scopus and Web of Science data during bibliometric analysis (2021)Corporate social responsibility in family firms: A systematic literature review (2021)The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments (1977)The Eclectic Paradigm of International Production: A Restatement and Some Possible Extensions (1988)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)The art of writing literature review: What do we know and what do we need to know? (2020)Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Social media influencer marketing: A systematic review, integrative framework and future research agenda (2021)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Software survey: VOSviewer, a computer program for bibliometric mapping (2009)bibliometrix : An R-tool for comprehensive science mapping analysis (2017)Guidelines for advancing theory and practice through bibliometric research (2022)Literature reviews as independent studies: guidelines for academic practice (2022)Bibliometric Analysis: The Main Steps (2024)Co‐citation analysis, bibliographic coupling, and direct citation: Which citation approach represents the research front most accurately? (2010)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)Visualizing Bibliometric Networks (2014)
this work references cited by second hop

References

  • 2021How to conduct a bibliometric analysis: An overview and guidelines14,255 cited
  • 1963Bibliographic coupling between scientific papers2,873 cited
  • 2005Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies1,740 cited
  • 2019Gradual Internationalization vs Born-Global/International new venture models1,142 cited
  • 2017Mapping the field of arts-based management: Bibliographic coupling and co-citation analyses287 cited
  • 2015Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents226 cited
  • 2011Tourists' adoption of self-service technologies at resort hotels197 cited
  • 2016Customer participation, value co-creation and customer loyalty – A case of airline online check-in system178 cited
  • 2007An empirical investigation of consumer control factors on intention to use selected self‐service technologies157 cited
  • 2009Business Ethics Research with an Accounting Focus: A Bibliometric Analysis from 1988 to 2007157 cited
  • 2022Bibliometric analysis of bibliometric studies in the field of tourism and hospitality136 cited
  • 2020Customers’ acceptance intention of self-service technology of restaurant industry: expanding UTAUT with perceived risk and innovativeness124 cited
  • 2015The Impact of Self-Service Technology and the Presence of Others on Cause-Related Marketing Programs in Restaurants90 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2016Customer Roles in Self-Service Technology Encounters in a Tourism Context88 cited
  • 2020Self-service technology kiosk design for restaurants: An QFD application87 cited
  • 2017Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study86 cited
  • Cited by

    No citing works inside the corpus for this window.