Digital technologies and knowledge management in project context: a systematic literature review

Abstract

This article aims to identify how Digital Technologies (DTs) are used in Knowledge Management (KM) in the context of Project Management (PM). A systematic literature review was adopted where 1,554 articles were analysed from Web of Science, and 105 articles were selected for detailed investigation. The articles were categorized by themes and their content was analysed qualitatively, although some quantitative frequency measurements were implemented, including using VOSViewer. The results showed that, especially in the last 4 years, DTs, KM, and PM were treated together with greater relevance. It was identified in the articles that DTs categories used in KM are Industry 4.0, Technological Capacity, Cloud Computing, Big Data, Internet of Things (IoT), Artificial Intelligence, Other Technologies (e.g. Virtual Reality, Augmented Reality, Blockchain, etc.). Furthermore, it was possible to identify how these DTs categories and, mainly, their technological components influence KM, promoting impact in projects context. Thus, this article offers perspectives and solutions to advance understanding the usage of technological components in KM flow to promote impact in projects context.

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