Why is Accessibility So Hard? Insights From the History of Privacy

Abstract

While HCI and CSCW research has recognized the importance of accessibility, the field has primarily focused on individual capabilities and technological solutions. Inspired by the evolution of privacy research, I argue for expanding accessibility research to influence accessibility in real-world practice. Similar to privacy, accessibility is driven by a poorly defined core concept and faces comparable challenges including substantial demands placed on software development and the general lack of pushback. By drawing insights from the lessons learned from the privacy research community, this paper explores the current challenges faced by accessibility research. I propose centralized support and policymaking - two areas currently under-explored within accessibility research - hold rich potential for driving meaningful progress.

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