Unpacking talent management: a moderated mediation analysis of team dynamics and competitive performance in luxury hotels

Abstract

Purpose This article seeks to examine how structural alignment (SA) and guided governance (GG), key components of team management (TT), mediate the connection between talent management (TM) and the competitive performance (CP) of hotels. Design/methodology/approach The study employed a quantitative methodology by administering surveys to 330 hotel executives in Egypt to gather the necessary data. To examine the research hypotheses, partial least squares-structural equation modeling was utilized. Findings Talent management mindset (TMM) and talent management strategy (TMS) are closely connected to team management (TT) and CP. Both SA and GG play a considerable role in mediating the relationship between TM and CP. Additionally, the impact of strategic incentives (SI) moderator in shaping the connection between TM and CP has been validated. Research limitations/implications This research is part of a small collection of studies that examines TM, TT and CP in a practical manner. The scope of this study is focused on luxury hotels located in Egypt. It contributes to the field by expanding our understanding of TM, TT and the multifaceted nature of a hotel’s CP, an important but often overlooked concern, particularly within the Egyptian context. Additionally, it suggests numerous possibilities for further investigation in the future. Originality/value This study is among the initial research works that emphasize a moderated mediated model of TM, TT, SI and hotels’ competitive performance in Egypt.

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