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The Effects of Hotel Employees’ Attitude Toward the Use of AI on Customer Orientation: The Role of Usage Attitudes and Proactive Personality
16 references·0 citing·37 second hopsampled
The Effects of Hotel Employees’ Attitude Toward the Use of AI on Customer Orientation: The Role of Usage Attitudes and Proactive Personality (2025)The Effects of Hotel Employees’ Attitude …Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Common Method Bias: It's Bad,…A Systematic Review of Attitudes, Anxiety, Acceptance, and Trust Towards Social Robots (2020)A Systematic Review of Attitu…Technology acceptance model: a literature review from 1986 to 2013 (2014)Technology acceptance model: …An Updated and Streamlined Technology Readiness Index (2014)An Updated and Streamlined Te…Travelers' behavioral intention toward hotel self-service kiosks usage (2013)Travelers' behavioral intenti…The Technology Acceptance Model: Its past and its future in health care (2009)The Technology Acceptance Mod…Proactive Personality, Employee Creativity, and Newcomer Outcomes: A Longitudinal Study (2009)Proactive Personality, Employ…Change driven by nature: A meta-analytic review of the proactive personality literature (2009)Change driven by nature: A me…Linking proactive personality and the Big Five to motivation to learn and development activity. (2006)Linking proactive personality…A meta-analysis of the technology acceptance model (2006)A meta-analysis of the techno…ENHANCING CAREER BENEFITS OF EMPLOYEE PROACTIVE PERSONALITY: THE ROLE OF FIT WITH JOBS AND ORGANIZATIONS (2005)ENHANCING CAREER BENEFITS OF …Why do people use information technology? A critical review of the technology acceptance model (2002)Why do people use information…Charismatic leadership viewed from above: the impact of proactive personality (2000)Charismatic leadership viewed…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…A Model of the Antecedents of Perceived Ease of Use: Development and Test (1996)A Model of the Antecedents of…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)Practical Meta-Analysis (2000)Unfolding the Proactive Process for Creativity (2010)Construct Clean‐Up in Proactivity Research: A Meta‐Analysis on the Nomological Net of Work‐Related Proactivity Concepts and their Incremental Validities (2012)The Role of Leader Support in Facilitating Proactive Work Behavior (2014)The theory of planned behavior (1991)User Acceptance of Information Technology: Toward A Unified View1 (2003)The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education (2018)Technology acceptance model in educational context: A systematic literature review (2019)Trust in AI and Its Role in the Acceptance of AI Technologies (2022)Factors influencing acceptance of technology for aging in place: A systematic review (2014)A Systematic Review of the Technology Acceptance Model in Health Informatics (2018)The roles of initial trust and perceived risk in public’s acceptance of automated vehicles (2018)Diffusion of Innovations 1 (2019)On the Evaluation of Structural Equation Models (1988)Investigating self-directed learning and technology readiness in blending learning environment (2019)Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage (2019)Initial validation of the general attitudes towards Artificial Intelligence Scale (2020)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)A power primer. (1992)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural Equations with Latent Variables (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A typology of validity: content, face, convergent, discriminant, nomological and predictive validity (2024)Can Harman’s single-factor test reliably distinguish between research designs? Not in published management studies (2024)Factors affecting performance expectancy and intentions to use ChatGPT: Using SmartPLS to advance an information technology acceptance framework (2024)The Technology Acceptance Model: Past, Present, and Future (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 2002Why do people use information technology? A critical review of the technology acceptance model4,200 cited
  • 1996A Model of the Antecedents of Perceived Ease of Use: Development and Test3,799 cited
  • 2006A meta-analysis of the technology acceptance model2,903 cited
  • 2009The Technology Acceptance Model: Its past and its future in health care2,664 cited
  • 2014Technology acceptance model: a literature review from 1986 to 20132,457 cited
  • 2023Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix1,831 cited
  • 2014An Updated and Streamlined Technology Readiness Index1,434 cited
  • 2009Change driven by nature: A meta-analytic review of the proactive personality literature887 cited
  • 2006Linking proactive personality and the Big Five to motivation to learn and development activity.603 cited
  • 2000Charismatic leadership viewed from above: the impact of proactive personality475 cited
  • 2009Proactive Personality, Employee Creativity, and Newcomer Outcomes: A Longitudinal Study395 cited
  • 2020A Systematic Review of Attitudes, Anxiety, Acceptance, and Trust Towards Social Robots

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389 cited
  • 2005ENHANCING CAREER BENEFITS OF EMPLOYEE PROACTIVE PERSONALITY: THE ROLE OF FIT WITH JOBS AND ORGANIZATIONS378 cited
  • 2013Travelers' behavioral intention toward hotel self-service kiosks usage250 cited
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