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Returns management in a supply chain considering freight insurance and consumer disappointment aversion
16 references·0 citing·46 second hop
Returns management in a supply chain considering freight insurance and consumer disappointment aversion (2025)Returns management in a supply chain cons…Signaling Quality with Return Insurance: Theory and Empirical Evidence (2021)Signaling Quality with Return…Offering return-freight insurance or not: Strategic analysis of an e-seller's decisions (2021)Offering return-freight insur…Forays into omnichannel: An online retailer’s strategies for managing product returns (2020)Forays into omnichannel: An o…Showrooming and Webrooming: Information Externalities Between Online and Offline Sellers (2018)Showrooming and Webrooming: I…Omnichannel management with consumer disappointment aversion (2018)Omnichannel management with c…Online and Offline Information for Omnichannel Retailing (2016)Online and Offline Informatio…Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Omnichannel Retail Operations…On Product-Level Uncertainty and Online Purchase Behavior: An Empirical Analysis (2015)On Product-Level Uncertainty …Consumer returns policies with endogenous deadline and supply chain coordination (2014)Consumer returns policies wit…Pricing and Capacity Rationing with Customer Disappointment Aversion (2013)Pricing and Capacity Rationin…A Structural Analysis of Disappointment Aversion in a Real Effort Competition (2012)A Structural Analysis of Disa…Coordination of competing supply chains with news-vendor and buyback contract (2011)Coordination of competing sup…Consumer Returns Policies and Supply Chain Performance (2008)Consumer Returns Policies and…Coordinating Contracts for Decentralized Supply Chains with Retailer Promotional Effort (2004)Coordinating Contracts for De…A Theory of Disappointment Aversion (1991)A Theory of Disappointment Av…Disappointment in Decision Making Under Uncertainty (1985)Disappointment in Decision Ma…Prospect theory: An analysis of decision under risk (1988)Dynamic Asset Pricing Theory. 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(1986)Time-inconsistent Preferences and Consumer Self-Control (1991)On the Shape of the Probability Weighting Function (1999)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Omni-channel management in the new retailing era: A systematic review and future research agenda (2020)Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information (2012)Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach (2019)Oligopolistic Pricing with Sequential Consumer Search (1989)Reducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)Branding in the era of digital (dis)intermediation (2019)Manufacturer’s financing strategy in a dual-channel supply chain: Third-party platform, bank, and retailer credit financing (2019)Channel strategies for competing retailers: Whether and when to introduce live stream? (2023)Prospect Theory: An Analysis of Decision under Risk (1979)Advances in prospect theory: Cumulative representation of uncertainty (1992)A survey of experimental research on contests, all-pay auctions and tournaments (2014)REFERENCE‐DEPENDENT PREFERENCES, LOSS AVERSION, AND LIVE GAME ATTENDANCE (2014)Aspiring to succeed: A model of entrepreneurship and fear of failure (2015)Optimal Pricing and Return Policies for Perishable Commodities (1985)Supply Chain Coordination Under Channel Rebates with Sales Effort Effects (2002)Closed‐Loop Supply Chains: A Critical Review, and Future Research* (2012)
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References

  • 1991A Theory of Disappointment Aversion1,343 cited
  • 1985Disappointment in Decision Making Under Uncertainty1,260 cited
  • 2016Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store693 cited
  • 2012A Structural Analysis of Disappointment Aversion in a Real Effort Competition674 cited
  • 2016Online and Offline Information for Omnichannel Retailing470 cited
  • 2008Consumer Returns Policies and Supply Chain Performance462 cited
  • 2004Coordinating Contracts for Decentralized Supply Chains with Retailer Promotional Effort442 cited
  • 2018Showrooming and Webrooming: Information Externalities Between Online and Offline Sellers229 cited
  • 2015On Product-Level Uncertainty and Online Purchase Behavior: An Empirical Analysis211 cited
  • 2014Consumer returns policies with endogenous deadline and supply chain coordination139 cited
  • 2020Forays into omnichannel: An online retailer’s strategies for managing product returns131 cited
  • 2011Coordination of competing supply chains with news-vendor and buyback contract114 cited
  • 2018Omnichannel management with consumer disappointment aversion109 cited
  • 2021Signaling Quality with Return Insurance: Theory and Empirical Evidence106 cited
  • 2021

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Offering return-freight insurance or not: Strategic analysis of an e-seller's decisions
95 cited
  • 2013Pricing and Capacity Rationing with Customer Disappointment Aversion93 cited
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