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Museos e influencers: la representación del museo en TikTok desde la óptica del visitante
15 references·0 citing·54 second hopsampled
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Evidence from Italy (2018)What makes a museum attractiv…Contemplating museums’ service failure: Extracting the service quality dimensions of museums from negative on-line reviews (2018)Contemplating museums’ servic…The revolution in Millennial’s usage crossroads (2017)The revolution in Millennial’…Objects in Focus: Museum Visitors and Instagram (2017)Objects in Focus: Museum Visi…Museum objects and Instagram: agency and communication in digital engagement (2017)Museum objects and Instagram:…Marketing Museums and Exhibitions: What Drives the Interest of Young People (2011)Marketing Museums and Exhibit…Learning from Museums: Visitor Experiences and the Making of Meaning (2000)Learning Conversations in Museums (2003)Developments in Hospitality Marketing and Management: Social Network Analysis and Research Themes (2013)Social Inclusion Through Cultural Engagement Among Ethnic Communities (2014)The Museum Experience (2016)Case Study Research: Design and Methods (1984)Meeting the Universe Halfway (2007)Case study research: design and methods (2011)Virtual exhibitions and communication factors (2018)Instagram and the science museum: a missed opportunity for public engagement (2019)Case Study Research: Design and Methods (1991)Using thematic analysis in psychology (2006)Digital Museum Objects and Memory: Postdigital Materiality, Aura and Value (2020)Past for Future – museums as a digitalized “interaction platform” for value co-creation in tourism destinations (2022)Museums in Motion: An Introduction to the History and Functions of Museums (1980)Can Museums be All Things to All People?: Missions, Goals, and Marketing's Role (2000)Exploring the experience value of museum visitors as a co-creation process (2017)Enhancing museums' attractiveness through digitization: An investigation of Italian medium and large‐sized museums and cultural institutions (2021)Dive in the flow experience: millennials’ tech-savvy, satisfaction and loyalty in the smart museum (2022)Latent dimensions of museum experience: assessing cross-cultural perspectives of visitors from tripadvisor reviews (2022)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Qualitative research: Methods in the social sciences (2006)The Museum Experience Revisited (2016)Examining structural relationships among service quality, perceived value, satisfaction and revisit intention for airbnb guests (2019)Role of generativity on tourists’ experience expectation, motivation and visit intention in museums (2020)Airport service quality and passenger satisfaction: The impact of service failure on the likelihood of promoting an airport online (2021)The Discipline and Practice of Qualitative Research (2005)Designing and Conducting Mixed Methods Research (2007)Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research (2013)Uvid u percepciju muzeja i mogućnosti poboljšanja usluge muzeja (2021)Chatbot-mediated technology to enhance experiences in historical textile museums (2024)How Smart Can Museums Be? 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References

  • 2021David and Goliath: When and Why Micro-Influencers Are More Persuasive Than Mega-Influencers270 cited
  • 2018Contemplating museums’ service failure: Extracting the service quality dimensions of museums from negative on-line reviews192 cited
  • 2021TikTok and the new language of political communication107 cited
  • 2017Museum objects and Instagram: agency and communication in digital engagement103 cited
  • 2017Objects in Focus: Museum Visitors and Instagram86 cited
  • 2020Ephemeral Storytelling With Social Media: Snapchat and Instagram Stories at the Brooklyn Museum86 cited
  • 2011Marketing Museums and Exhibitions: What Drives the Interest of Young People50 cited
  • 2018What makes a museum attractive to young people? Evidence from Italy49 cited
  • 2021Young people and museums in the time of covid-1936 cited
  • 2019For Me or Not for Me? Exploring Young Adults’ Museum Representations25 cited
  • 2022Museums in the age of platform giants: Disconnected policies and practices22 cited
  • 2022#Arttothepeople? An exploration of Instagram’s unfulfilled potential for democratising museums20 cited
  • 2024EduComR: Instrument for the Analysis of Museum Educommunication on Social Media5 cited
  • 2022La comunicación digital de los museos: análisis comparativo5 cited

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  • 2017The revolution in Millennial’s usage crossroads1 cited
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