SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Digital Transformation and Customer's Problems in Banking Industry of India
16 references·0 citing·45 second hopsampled
Digital Transformation and Customer's Problems in Banking Industry of India (2025)Digital Transformation and Customer's Pro…Impacts of digitization on operational efficiency in the banking sector: Thematic analysis and research agenda proposal (2024)Impacts of digitization on op…Factors affecting digital transformation in banking (2023)Factors affecting digital tra…Digital Transformation and Strategy in the Banking Sector: Evaluating the Acceptance Rate of E-Services (2021)Digital Transformation and St…Customer satisfaction with bank services: The role of cloud services, security, e-learning and service quality (2020)Customer satisfaction with ba…Impact of digital trends using IoT on banking processes (2019)Impact of digital trends usin…Analyzing the impact of consumer innovativeness and perceived risk in internet banking adoption (2019)Analyzing the impact of consu…Mobile banking and AI-enabled mobile banking (2018)Mobile banking and AI-enabled…Understanding mobile banking individual performance (2017)Understanding mobile banking …Mobile banking: Exploring determinants of its adoption (2017)Mobile banking: Exploring det…Understanding the impact of m-banking on individual performance: DeLone & McLean and TTF perspective (2016)Understanding the impact of m…Predicting Internet banking adoption in India: a perceived risk perspective (2016)Predicting Internet banking a…Customers perspectives on adoption of cloud computing in banking sector (2016)Customers perspectives on ado…The Effects of Innovations on Bank Performance: The Case of Electronic Banking Services (2015)The Effects of Innovations on…Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application (2013)Understanding the Internet ba…An analysis of Internet banking offerings and its determinants in India (2010)An analysis of Internet banki…Does information technology provide banks with profit? (2005)Does information technology p…Another look at the instrumental variable estimation of error-components models (1995)Initial conditions and moment restrictions in dynamic panel data models (1995)Initial conditions and moment restrictions in dynamic panel data models (1998)The determinants of bank profitability: A cross-country analysis (2020)Impact of Innovation Capabilities on Business Sustainability in Small and Medium Enterprises (2021)FinTech in the financial system: Towards a capital-intensive and high competence human capital reality? (2022)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Modelling internet banking adoption in Fiji: A developing country perspective (2020)South African millennials’ acceptance and use of retail mobile banking apps: An integrated perspective (2020)Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts (2021)Back-Translation for Cross-Cultural Research (1970)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)E-learning success determinants: Brazilian empirical study (2017)Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2017)Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Diffusion of Innovations 1 (2019)AI Customer Service: Task Complexity, Problem-Solving Ability, and Usage Intention (2020)Customer experiences in the age of artificial intelligence (2020)The evolving role of artificial intelligence in marketing: A review and research agenda (2021)Coefficient Alpha and the Internal Structure of Tests (1951)Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19 (2021)Security factors on the intention to use mobile banking applications in the UK older generation (55+). A mixed-method study using modified UTAUT and MTAM - with perceived cyber security, risk, and trust (2021)The Impact of Fintech and Digital Financial Services on Financial Inclusion in India (2023)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Digital Natives, Digital Immigrants Part 1 (2001)Digital transformation, diversification and stability: What do we know about banks? (2023)How does digital transformation impact bank performance? (2023)Operational efficiency in banking: An international comparison (1996)The qualitative content analysis process (2008)Digital banking, customer experience and bank financial performance (2018)Digitalization and banks' efficiency: Evidence from a European analysis (2024)The impact of digital banking channels and organizational culture on operational excellence in Jordanian banking (2024)The impact of green finance and FinTech mechanisms on financial stability: evidence from advanced and emerging economies (2025)Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model (2018)Understanding mobile payment users’ continuance intention: a trust transfer perspective (2018)What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage (2018)Mobile banking service quality: a new avenue for customer value co-creation (2020)The post-adoption behavior of internet banking users through the eyes of self-determination theory and expectation confirmation model (2021)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2013Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application1,519 cited
  • 2020Customer satisfaction with bank services: The role of cloud services, security, e-learning and service quality425 cited
  • 2016Understanding the impact of m-banking on individual performance: DeLone & McLean and TTF perspective420 cited
  • 2021Digital Transformation and Strategy in the Banking Sector: Evaluating the Acceptance Rate of E-Services344 cited
  • 2015The Effects of Innovations on Bank Performance: The Case of Electronic Banking Services235 cited
  • 2017Understanding mobile banking individual performance209 cited
  • 2024Impacts of digitization on operational efficiency in the banking sector: Thematic analysis and research agenda proposal190 cited
  • 2018Mobile banking and AI-enabled mobile banking182 cited
  • 2019Analyzing the impact of consumer innovativeness and perceived risk in internet banking adoption173 cited
  • 2016Predicting Internet banking adoption in India: a perceived risk perspective143 cited
  • 2016Customers perspectives on adoption of cloud computing in banking sector143 cited
  • 2005Does information technology provide banks with profit?127 cited
  • 2017Mobile banking: Exploring determinants of its adoption103 cited
  • 2019Impact of digital trends using IoT on banking processes

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

97 cited
  • 2023Factors affecting digital transformation in banking89 cited
  • 2010An analysis of Internet banking offerings and its determinants in India87 cited
  • Cited by

    No citing works inside the corpus for this window.