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AI in Banking: What Drives Generation Z to Adopt AI-Enabled Voice Assistants in Saudi Arabia?
16 references·4 citing·43 second hopsampled
AI in Banking: What Drives Generation Z to Adopt AI-Enabled Voice Assistants in Saudi Arabia? (2025)AI in Banking: What Drives Generation Z t…Building Trust in Fintech: An Analysis of Ethical and Privacy Considerations in the Intersection of Big Data, AI, and Customer Trust (2023)Building Trust in Fintech: An…Utilization of artificial intelligence in the banking sector: a systematic literature review (2022)Utilization of artificial int…Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives (2022)Exploring users' adoption int…Adoption of artificial intelligence in banking services: an empirical analysis (2021)Adoption of artificial intell…Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers (2019)Artificial Intelligence in Fi…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Using PLS path modeling in new technology research: updated guidelines (2016)Using PLS path modeling in ne…Consumer adoption of mobile banking in Jordan (2016)Consumer adoption of mobile b…Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India (2014)Adoption readiness, personal …Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits (2011)Mobile payment services adopt…Understanding dynamics between initial trust and usage intentions of mobile banking (2009)Understanding dynamics betwee…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Acceptance of e-commerce services: the case of electronic brokerages (2000)Acceptance of e-commerce serv…A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology (1998)A Conceptual and Operational …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Comparative research methodology: Cross‐cultural studies (1976)Comparative research methodol…The role of artificial intelligence in mobile banking: decoding portuguese consumers’ perceptions and intentions to engage (2025)The role of artificial intell…Shifting Perceptions and Behaviors: The Impact of Digitalization on Banking Services (2025)Shifting Perceptions and Beha…FinTech, artificial intelligence, and European Union banks: A double-edged sword for performance? (2025)FinTech, artificial intellige…Examining Investor Interaction with Digital Robo-Advisory Systems: Green Value and Interface Quality in a Socio-Technical Context (2025)Examining Investor Interactio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)The Handbook of Social Psychology (1969)Back-Translation for Cross-Cultural Research (1970)The Logic of Comparative Social Inquiry. 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(1980)Internet self-efficacy and electronic service acceptance (2003)Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model (2006)Understanding e-learning continuance intention in the workplace: A self-determination theory perspective (2007)Understanding Attitudes and Predicting Social Behavior (1980)Structural Equations with Latent Variables (1989)Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)PLS-SEM: Indeed a Silver Bullet (2011)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations (2020)Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness (2021)The Roles of Personality Traits, AI Anxiety, and Demographic Factors in Attitudes toward Artificial Intelligence (2022)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2016Using PLS path modeling in new technology research: updated guidelines7,156 cited
  • 1998A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology3,573 cited
  • 2009Understanding dynamics between initial trust and usage intentions of mobile banking904 cited
  • 2019Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers846 cited
  • 1976Comparative research methodology: Cross‐cultural studies832 cited
  • 2000Acceptance of e-commerce services: the case of electronic brokerages791 cited
  • 2011Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits679 cited
  • 2014Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India606 cited
  • 2016Consumer adoption of mobile banking in Jordan508 cited
  • 2021Adoption of artificial intelligence in banking services: an empirical analysis328 cited
  • 2023

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Building Trust in Fintech: An Analysis of Ethical and Privacy Considerations in the Intersection of Big Data, AI, and Customer Trust
247 cited
  • 2022Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives237 cited
  • 2022Utilization of artificial intelligence in the banking sector: a systematic literature review224 cited
  • Cited by

    • 2025FinTech, artificial intelligence, and European Union banks: A double-edged sword for performance?20 cited
    • 2025The role of artificial intelligence in mobile banking: decoding portuguese consumers’ perceptions and intentions to engage9 cited
    • 2025Examining Investor Interaction with Digital Robo-Advisory Systems: Green Value and Interface Quality in a Socio-Technical Context8 cited
    • 2025Shifting Perceptions and Behaviors: The Impact of Digitalization on Banking Services6 cited