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Professional Ethics in Tour Guiding
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Professional Ethics in Tour Guiding (2025)Professional Ethics in Tour GuidingCultural competence for tour leaders: Scale development and validation (2018)Cultural competence for tour …Power-knowledge and tour-guide training: Capitalistic domination, utopian visions and the creation and negotiation of UNESCO’s Homo Turismos in Macao (2014)Power-knowledge and tour-guid…Examining the Effect of Tour Guide Performance, Tourist Trust, Tourist Satisfaction, and Flow Experience on Tourists' Shopping Behavior (2012)Examining the Effect of Tour …Critical issues affecting the service quality and professionalism of the tour guides in Hong Kong and Macau (2011)Critical issues affecting the…Tour Guide Performance and Tourist Satisfaction: a Study of the Package Tours in Shanghai (2009)Tour Guide Performance and To…Tour guiding, organisational culture and learning: lessons from an entrepreneurial company (2008)Tour guiding, organisational …Effects of tour leader's service quality on agency's reputation and customers' word-of-mouth (2008)Effects of tour leader's serv…Tourist satisfaction: A view from a mixed international guided package tour (2005)Tourist satisfaction: A view …Tourism and glocalization “Local” Tour Guiding (2005)Tourism and glocalization “Lo…Improving the Quality of Tour Guiding: Towards a Model for Tour Guide Certification (2005)Improving the Quality of Tour…Application of importance-performance model in tour guides’ performance: evidence from mainland Chinese outbound visitors in Hong Kong (2003)Application of importance-per…Case study on tour guiding: professionalism, issues and problems (2001)Case study on tour guiding: p…Critical service features in group package tour: An exploratory research (2000)Critical service features in …The tourist guide (1985)The tourist guideThe guided tour a sociological approach (1981)The guided tour a sociologica…The Guided Tour (1979)The Guided TourThe Presentation of Self in Everyday Life. (1956)The grand tour travel as an educational device 1600–1800 (1981)Transformation of self in tourism (1991)Travel in the Ancient World (1994)The Role of Smartphones in Mediating the Touristic Experience (2011)The Sociology of Georg Simmel (1950)Social Theory and Social Structure (1958)Social Theory and Social Structure. (1969)Historic theme parks (1986)Characteristics of package tours in Europe (1990)The changing face of the tour guide: one-way communicator to choreographer to co-creator of the tourist experience (2015)Basics of Qualitative Research (1992)A Marketing Approach to the Tourist Experience (2007)Development of a Scale to Measure Memorable Tourism Experiences (2010)Community-based cultural tourism: issues, threats and opportunities (2011)Importance-Performance Analysis (1977)SERVQUAL: review, critique, research agenda (1996)Ireland’s Image as a Tourism Destination in France: Attribute Importance and Performance (2005)Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort (2007)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Factors influencing tourists' revisit intentions (2010)Enhancing the visitor experience: Reconceptualising the tour guide's communicative role (2014)On the Evaluation of Structural Equation Models (1988)Structural Equations with Latent Variables. (1991)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of trust towards tourist destinations (2017)Framework for creating sustainable tourism using systems thinking (2018)Relationships among Senior Tourists’ Perceptions of Tour Guides’ Professional Competencies, Rapport, Satisfaction with the Guide Service, Tour Satisfaction, and Word of Mouth (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Focus Groups: A Practical Guide for Applied Research (1989)Who is the decision-maker: the parents or the child in group package tours? (2003)Effects of Interpretive Guiding Outcomes on Tourist Satisfaction and Behavioral Intention (2014)Outsiders; studies in the sociology of deviance (1963)A Social Psychologist Discovers Chicago Sociology (1989)Satisfaction measurement in guided tours (1991)The Politics of Tour Guiding (2002)Impact of tourist-to-tourist interaction on tourism experience: The mediating role of cohesion and intimacy (2019)Local Knowledge: Further Essays In Interpretive Anthropology (1983)The consequences of modernity (1990)Modernity at Large: Cultural Dimensions of Globalization. (1998)Muslim Tourist Perceived Value in the Hospitality and Tourism Industry (2014)A Profile-Based Approach to Understanding Social Exchange: Authentic Tour-Guiding in the Sharing Economy (2021)
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References

  • 1985The tourist guide807 cited
  • 2001Case study on tour guiding: professionalism, issues and problems582 cited
  • 2003Application of importance-performance model in tour guides’ performance: evidence from mainland Chinese outbound visitors in Hong Kong475 cited
  • 1981The guided tour a sociological approach368 cited
  • 2009Tour Guide Performance and Tourist Satisfaction: a Study of the Package Tours in Shanghai300 cited
  • 2005Tourism and glocalization “Local” Tour Guiding244 cited
  • 2012Examining the Effect of Tour Guide Performance, Tourist Trust, Tourist Satisfaction, and Flow Experience on Tourists' Shopping Behavior241 cited
  • 2000Critical service features in group package tour: An exploratory research229 cited
  • 1979The Guided Tour213 cited
  • 2005Tourist satisfaction: A view from a mixed international guided package tour206 cited
  • 2011Critical issues affecting the service quality and professionalism of the tour guides in Hong Kong and Macau183 cited
  • 2005Improving the Quality of Tour Guiding: Towards a Model for Tour Guide Certification121 cited
  • 2008Effects of tour leader's service quality on agency's reputation and customers' word-of-mouth111 cited
  • 2008Tour guiding, organisational culture and learning: lessons from an entrepreneurial company59 cited

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  • 2018Cultural competence for tour leaders: Scale development and validation52 cited
  • 2014Power-knowledge and tour-guide training: Capitalistic domination, utopian visions and the creation and negotiation of UNESCO’s Homo Turismos in Macao48 cited
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