A comprehensive overview of Generation Z in the workplace: Insights from a scoping review

Yunita Zahra · Seger Handoyo · Fajrianthi Fajrianthi

31 citations0/0 files storedSA Journal of Industrial Psychology

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Generational Differences and Trends Job Satisfaction and Organizational Behavior Corporate Management and Leadership

Abstract

Orientation: Gen Z is entering the workforce, contributing distinct characteristics and expectations to the professional environment, presenting opportunities and challenges for organisations. Recognising and comprehending these characteristics are essential for cultivating efficient workplace settings. Research purpose: This study aimed to provide a comprehensive overview of Gen Z in the workplace by considering results from previous research. Motivation for the study: Despite the growing interest in understanding Gen Z’s contributions to workforce, the existing literature remains fragmented and lacks a cohesive synthesis. Consolidating the available knowledge addresses this gap. Research approach/design and method: A scoping review methodology was utilised to aggregate results from 11 articles. These articles were identified through a systematic search of academic databases using carefully selected keywords related to Gen Z and workplace. Main findings: This study identified themes that were central to understanding Gen Z in the workplace: the expectations of Gen Z employees, the role of technology, intergenerational challenges, and the significance of leadership styles, which have considerable implications for Gen Z’s intention to stay or leave organisations. Practical/managerial implications: Organisations need to emphasise adjusting workplace policies, adopting digital tools, and ensuring that leaders are educated in line with the values of Gen Z. Finally, the initiatives aimed at promoting intergenerational understanding could assist in enhancing collaborations. Contribution/value-add: This study provided valuable insights associated with Gen Z in the workplace, including work expectations, the role of technology, intergenerational challenges, and leadership styles. It connected to the intention to stay with or leave organisations.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 31 citations exist upstream.

References

2005Scoping studies: towards a methodological framework 2021PRISMA 2020 explanation and elaboration: updated guidance and exemplars for reporting systematic reviews 2018Systematic review or scoping review? Guidance for authors when choosing between a systematic or scoping review approach 2016Y and Z Generations at Workplaces 2019Are You Ready for Gen Z in the Workplace?2020“ We aren't your reincarnation! ” workplace motivation across X, Y and Z generations 2017GENERETION Z ON THE LABOUR MARKET – DO THEY TRUST OTHERS WITHIN THEIR WORKPLACE?2021Generation Z and its Perception of Work through Habits, Motivations, Expectations Preferences, and Work Ethics

Cited by

2025Growth and Generation Inclusion: From Generation X Nurse Managers’ Leadership Experience for Generation Z Nurses 2026The Psychosocial Experiences of Gen Z Entry-Level Employees in Corporate Organisations 2025Generative AI and Generation Z: Redefining Language, Identity, and Communication in the Digital Workplace 2026Gender, Care, and Gen Z Work Culture 2026What Matters to Them? Generation Z and Their Expectations as Future Employees: A Research Path Towards Comparing Two Contexts

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.