Analysis of Factors Influencing Digital Transformation of Tourism Villages: Evidence from Bogor, Indonesia

Abstract

This study examines the main determinants influencing the commitment of tourism village managers and business stakeholders to implement digital transformation. It will test the impact of perceived benefits, attitudes towards change, consumer behavior change, and the technological context on the intentions and commitments of tourism village managers and enterprises in Bogor Regency, Indonesia. The Causal Step multiple linear regression analysis examined 146 respondents selected through saturated sampling. The findings indicated that attitudes towards change, consumer behavior change, and the technological context significantly influenced the commitment to implement a digital transformation, mediated by the intention to implement digital transformation. The intention to implement digital transformation became a perfect part of the technological context of the commitment to implement digital transformation. It became a partial mediator of the influence of digital attitudes towards change and consumer behavior change on the commitment to implement transformation. Perceived benefits only directly affected the commitment to implement digital transformation. This research has at least two novelties, conceptual and contextual novelties. Conceptual novelty is studied in digital transformation, focusing on tourism villages. The contextual novelty is that the findings offer a more thorough understanding of the conditions and stages of technological transformation embraced by stakeholders and managers of tourism villages.

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