Exploring Factors Influencing Students’ Continuance Intention to Use E-Learning System for Iraqi University Students

Abstract

In the past years, the education sector has suffered from repeated epidemics and their spread, and COVID-19 is a good example of this. Therefore, the search for other educational methods has become necessary. Therefore, e-learning is one of the best methods to replace traditional education. In this study, we found it necessary to conduct a comprehensive st udy on the perceptions of Iraqi university students toward e-learning and the factors affecting its use by students’ interest in being used consistently to increase learning effectiveness and the influence of educational presentations. In this research, the Expectation−Confirmation Model was used as a framework, and SPSS v21 and AMOS v21 were used to analyze the questionnaire obtained from 360 valid samples. According to the findings, students’ perceptions of the usefulness of e-learning systems are influenced by factors such as system quality, content quality, and confirmation. In addition, the findings show that technical support has no effect on perceived usefulness. In addition, content quality, system quality, and technical support are three critical antecedents of confirmation. In addition, we found that satisfaction was positively affected by both confirmation and perceived usefulness. We also found that the continuance intention to use e-learning was positively affected by both satisfaction and perceived usefulness.

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