Learning and relationships matter: an exploration of effective professional supervision in an allied health service

Abstract

PURPOSE: The exploration of professional supervision in health organisations is crucial in the current managerial climate and supports safe practice, effective relationships and staff wellbeing. Perspectives of supervision practices for allied health staff provided insights into integrated organisational policy, training and practice at a large health district located within a statutory health organisation in Aotearoa New Zealand. DESIGN/METHODOLOGY/APPROACH: An online survey of allied health staff in the adults and paediatric physical health services explored perspectives on the effectiveness and the future of professional supervision at the health district. FINDINGS: One hundred and twenty participants identified effective professional supervision as being a safe space for wellbeing and reflection. While organisational learning, relationships and specific mandates were supportive of professional supervision, high caseloads and competing workplace demands acted as central barriers. Clearly defined supervision, relational practice and learning work cultures with specialised resourcing were described as critical for practice development and successful policies at the health district. RESEARCH LIMITATIONS/IMPLICATIONS: The study generates evidence to inform future research, policy and training in professional supervision for allied health staff. To ensure relevance to professional practice, further research into the diversity and impact of professional supervision within public service organisation's is urgently required. Interprofessional knowledge and practices provide the link to leadership, a quality workforce and patient-centred care. ORIGINALITY/VALUE: Currently, allied health staff operate within an environment of restructuring and depleted resources. This study identified practitioner needs across quality health services that promote greater efficacy, autonomy, and support. The strengths of interprofessional supervision, workforce learning and specialist supervision resourcing were highlighted.

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