Supervisors as the beacons of hope in the “new normal”: the opportunities and lessons learned

Abstract

Following the COVID-19 pandemic and lockdowns in 2020, supervision of practitioners across health and social care became even more critical to support an increasingly burnt-out workforce responding to crisis and sickness. Supervisors entered a new age of working remotely online while facing increased demands to support practitioner wellbeing and resiliency. Supervisors across disciplines in Aotearoa New Zealand participated in an online survey and semi-structured interviews regarding how they sustained their own wellbeing, resilience, and professional development. This article explores the challenges and resiliency of supervisors post-pandemic, the versatility of online supervision and potential barriers, and solutions for sustainable supervision practices.

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