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Charting Multiple Avenues for the Future of Crisis Communication Research
16 references·0 citing·39 second hop
Charting Multiple Avenues for the Future of Crisis Communication Research (2025)Charting Multiple Avenues for the Future …Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma (2019)Which of These Things Are Not…Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Crises and Crisis Management:…An Extended Model of Moral Outrage at Corporate Social Irresponsibility (2014)An Extended Model of Moral Ou…A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014)A Burden of Responsibility: T…Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model (2012)Toward a Publics-Driven, Emot…The paracrisis: The challenges created by publicly managing crisis prevention (2012)The paracrisis: The challenge…The study of internal crisis communication: towards an integrative framework (2011)The study of internal crisis …How publics respond to crisis communication strategies: The interplay of information form and source (2011)How publics respond to crisis…Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication (2008)Comparing apology to equivale…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Maps of Bounded Rationality: Psychology for Behavioral Economics (2003)Maps of Bounded Rationality: …Organizational Identity, Image, and Adaptive Instability (2000)Organizational Identity, Imag…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Communicating through Crisis (1994)Communicating through CrisisProgress on a cognitive-motivational-relational theory of emotion. (1991)Progress on a cognitive-motiv…A Theory of Cognitive Dissonance (1957)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Organizational Legitimacy: Six Key Questions (2017)Social Media and the Formation of Organizational Reputation (2017)Marketing innovations during a global crisis: A study of China firms’ response to COVID-19 (2020)An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)Neuroeconomics: How Neuroscience Can Inform Economics (2005)Naturalistic Decision Making (2008)The Polarizing Impact of Science Literacy and Numeracy on Perceived Climate Change Risks (2012)Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Helping Crisis Managers Protect Reputational Assets (2002)When Humanizing Brands Goes Wrong: The Detrimental Effect of Brand Anthropomorphization amid Product Wrongdoings (2012)To avoid organizational crises, unlearn (1984)An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches (2001)After the Fall: Reintegrating the Corrupt Organization (2008)Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development (2008)Crisis management: Planning for the inevitable (2014)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Organizing and the Process of Sensemaking (2005)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)A Matter of Life or Death: How Extreme Context Research Matters for Management and Organization Studies (2017)The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey (2020)The use of digital technologies by small and medium enterprises during COVID-19: Implications for theory and practice (2020)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Social Cognitive Theory: An Agentic Perspective (2001)Crisis and Emergency Risk Communication as an Integrative Model (2005)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Healthy and Unhealthy Emotion Regulation: Personality Processes, Individual Differences, and Life Span Development (2004)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)The Role of Perceived Organizational Performance in Organizational Identification, Adjustment and Job Performance* (2007)Psychological foundations of dynamic capabilities: reflexion and reflection in strategic management (2011)Bowing before Dual Gods: How Structured Flexibility Sustains Organizational Hybridity (2017)
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References

  • 1999Self-Efficacy: The Exercise of Control46,779 cited
  • 2003Maps of Bounded Rationality: Psychology for Behavioral Economics5,374 cited
  • 1991Progress on a cognitive-motivational-relational theory of emotion.3,266 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 2016Crises and Crisis Management: Integration, Interpretation, and Research Development1,337 cited
  • 2000Organizational Identity, Image, and Adaptive Instability717 cited
  • 2008Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication482 cited
  • 2014A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis463 cited
  • 1994Communicating through Crisis392 cited
  • 2011How publics respond to crisis communication strategies: The interplay of information form and source383 cited
  • 2012The paracrisis: The challenges created by publicly managing crisis prevention282 cited
  • 2014An Extended Model of Moral Outrage at Corporate Social Irresponsibility262 cited
  • 2012Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model

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250 cited
  • 2019Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma234 cited
  • 2011The study of internal crisis communication: towards an integrative framework228 cited
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