Intelligent Internet Communication for Mobile Tourism Applications A Systematic Mapping

Nozima Zufarova · Zilola Kasimova · Saidamir Aripkhodjaev

26 citations0/0 files storedInternational Conference on Future Networks and Distributed Systems (ICFNDS)

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Multi-Criteria Decision Making Diverse Aspects of Tourism Research Mobile and Web Applications

Abstract

This study was an attempt to analyze the advancements and shifts in mobile tourism communication with the application of the Analytical Hierarchy Process (AHP), topic modeling, and cross-sectional dataset analysis and to project a systematic mapping method applicable to identify user preferences and decision-making processes. Using a multi-criteria decision-making approach with computational knowledge in this study, an integrated ranking framework was computed and classified into multiple levels of user interaction. During the process, a set of key criteria were selected (here, user experience optimization, content personalization, and real-time interactive services) together with the degree of innovation in sustainability of tourism applications. The proposed work also intends to evaluate and advance in-depth research using the Analytical Hierarchy Process (AHP) to discover, analyze, and present an accessible overview of the trends surrounding the numerous influencing factors involved with the use of intelligent Internet communication. This research will contribute significantly to addressing the ongoing challenges of the tourism industry's population in their use of communication methods in various mobile applications by addressing technical scalability limitations, demographic differences, and other usability barriers. It will also help to bridge the gap between technology developers and the end-user population by addressing accessibility concerns. By giving attention to this evolving field, this piece of research will provide a better foundation for how to enhance and overcome the usability gap of communication features among mobile tourism applications from several perspectives.

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2019The digital revolution in the travel and tourism industry 2011Knowledge structure in international marketing: a multi-method bibliometric analysis 2020Systematic Review of Smart Tourism Research 2015The eCOMPASS multimodal tourist tour planner 2023Exploring the Role of Business Intelligence Systems in Digital Healthcare Marketing:2024Digital Transformation of Marketing Strategies in Construction SMEs 2011Behavioral Intention to Use Mobile Information Services in Tourism: The Case of the Tourist Guide Dolomitisuperski.Mobi

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