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Influential factors and passenger satisfaction towards integrated urban-rural bus services: A case study of Chibi, China
16 references·0 citing·35 second hop
Influential factors and passenger satisfaction towards integrated urban-rural bus services: A case study of Chibi, China (2025)Influential factors and passenger satisfa…How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)How to Specify, Estimate, and…Multivariate Data Analysis (2018)Multivariate Data AnalysisTesting measurement invariance of composites using partial least squares (2016)Testing measurement invarianc…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models (2012)Hierarchical Latent Variable …Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Behavioral intentions of publ…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Advancing formative measurement models (2008)Advancing formative measureme…Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Fit indices in covariance str…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Structural Equations with Latent Variables (1989)Structural Equations with Lat…Latent Variable Path Modeling with Partial Least Squares (1989)Latent Variable Path Modeling…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…An Experimental Study of Customer Effort, Expectation, and Satisfaction (1965)An Experimental Study of Cust…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Marketing management: analysis. planning. implementation and control (2000)Scale Development : Theory and Applications (1991)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)An Introduction to Structural Equation Modeling (2021)Partial Least Squares Structural Equation Modeling (2021)Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example (2022)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables. (1991)PLS-SEM: Indeed a Silver Bullet (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)Common Beliefs and Reality About PLS (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)PLS-SEM STATISTICAL PROGRAMS: A REVIEW (2021)“PLS-SEM: indeed a silver bullet” – retrospective observations and recent advances (2022)5. Leadership of organisations (2022)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
  • 1989Structural Equations with Latent Variables17,500 cited
  • 1998Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification.12,297 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 2018Multivariate Data Analysis3,516 cited
  • 2019How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM3,259 cited
  • 2016Testing measurement invariance of composites using partial least squares3,204 cited
  • 2012Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models2,275 cited
  • 1989Latent Variable Path Modeling with Partial Least Squares2,139 cited
  • 2008Advancing formative measurement models1,454 cited

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1965
An Experimental Study of Customer Effort, Expectation, and Satisfaction
1,180 cited
  • 2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
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