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Integrated Lean Six-Sigma 4.0 operational excellence: a fuzzy social networks hybrid MCDM model to assess tourism organisations’ resilience

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2014Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation689 cited
2021The determinants of organizational change management success: Literature review and case study395 cited
2021Roles of Innovation Leadership on Using Big Data Analytics to Establish Resilient Healthcare Supply Chains to Combat the COVID-19 Pandemic: A Multimethodological Study198 cited
2020Resilience building in service firms during and post COVID-19139 cited
2020Impact of Industry4.0/ICTs, Lean Six Sigma and quality management systems on organisational performance111 cited
2021Intuitionistic fuzzy social network hybrid MCDM model for an assessment of digital reforms of manufacturing industry in China79 cited
2024Reconfiguration and transformation for resilience: building service organizations towards sustainability49 cited
2022Achieving operational excellence through the lens of lean and Six Sigma during the COVID-19 pandemic46 cited
2025Operations & supply chain management: principles and practice46 cited
2022Source Credibility and the Information Quality Matter in Public Engagement on Social Networking Sites During the COVID-19 Crisis42 cited
2020MDAIC – a Six Sigma implementation strategy in big data environments35 cited
2023Implementing Lean Six Sigma in financial services: the effect of motivations, selected methods and challenges on LSS program- and organizational performance30 cited
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When challenges need an evaluation: for operational excellence and sustainability orientation in humanitarian supply and logistics management

24 cited

2023Operational excellence of the steel industry using the Lean Six Sigma approach: a case study20 cited

2023The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study13 cited

2024Impact of Internet of Things, Cloud Computing, Artificial Intelligence, Digital Capabilities, Digital Innovation, IT Flexibility on Firm Performance in Saudi Arabia Islamic Bank8 cited

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