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54333 Teaching accessible tourism to tourism management students: The Swiss way of designing inclusive experiences
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54333 Teaching accessible tourism to tourism management students: The Swiss way of designing inclusive experiences (2025)54333 Teaching accessible tourism to tour…Navigating services for consumers with disabilities: a comprehensive review and conceptual framework (2023)Navigating services for consu…Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults (2023)Commentary: Strength-based co…Les perspectives de l’innovation en travail social (2021)Les perspectives de l’innovat…Consumer Vulnerability (2020)Consumer VulnerabilityThe requirement of accessibility: European automated border control systems for persons with disabilities (2017)The requirement of accessibil…Service Design and Educational Challenges to Foster Innovation in Tourism: the case of the Swiss Matterhorn Region (2017)Service Design and Educationa…Interdisciplinarité et transdisciplinarité à l'épreuve des revues anglophones (2017)Interdisciplinarité et transd…Co-design: A central approach to the inclusion of people with disabilities (2015)Co-design: A central approach…Accessible tourism futures: the world we dream to live in and the opportunities we hope to have (2015)Accessible tourism futures: t…Performing Service Design Experiments Using Ethnomethodology and Theatre-Based Reenactment: A Swiss Ski Resort Case Study (2012)Performing Service Design Exp…Conceptualising Disability (2010)Conceptualising DisabilityAccessibility: (2010)Accessibility:Building Understanding of the Domain of Consumer Vulnerability (2005)Building Understanding of the…Ethics and Target Marketing: The Role of Product Harm and Consumer Vulnerability (1997)Ethics and Target Marketing: …Exploring Disability: A Sociological Introduction (1999)Marketing the competitive destination of the future (2000)A Whole-of-Life Approach to Tourism: The Case for Accessible Tourism Experiences (2009)Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism (2018)Social impacts of mega-events: a systematic narrative review and research agenda (2021)The ‘why’ and ‘what for’ of participation in tourism activities: travel motivations of people with disabilities (2022)A theory of justice original editionEthical decision making: A review of the empirical literature (1994)Toward A Unified Conception Of Business Ethics: Integrative Social Contracts Theory (1994)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2012)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)Helplessness: On Depression, Development, and Death (1975)Possessions and the Extended Self (1988)Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness (2014)Data Privacy: Effects on Customer and Firm Performance (2016)Advances in Consumer Research (2025)Situated Knowledges: The Science Question in Feminism and the Privilege of Partial Perspective (1988)Situated Knowledges: The Science Question in Feminism and the Privilege of Partial Perspective (1988)Co-creation and the new landscapes of design (2008)Including intellectual disability in participatory design processes: Methodological adaptations and supports (2020)A whole-campus approach to technology and inclusion of students with disabilities in higher education in Ireland (2022)The Social Model of Disability and the Disappearing Body: Towards a sociology of impairment (1997)Convention on the Rights of Persons with Disabilities (2014)The Convention on the Rights of Persons with Disabilities (2017)Dehumanizing air travel: a scoping review on accessibility and inclusion of people with disabilities in international airports (2024)Social and Psychological Resources and Adaptation (2002)Some Consequences of Having Too Little (2012)Together We Rise: How Social Movements Succeed (2020)Coping with crisis: The paradox of technology and consumer vulnerability (2021)Financial capability and wellbeing of vulnerable consumers (2021)Benefits of Co-design in Service Design Projects (2011)Transformative service research: An agenda for the future (2012)Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement (2009)Designing conceptual articles: four approaches (2020)Inclusive servicescapes: the imperative of universal design principles (2024)Inclusive marketing: A review and research agenda (2025)Experiences of tourists with intellectual disabilities: A phenomenological approach (2021)
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References

  • 2005Building Understanding of the Domain of Consumer Vulnerability895 cited
  • 1997Ethics and Target Marketing: The Role of Product Harm and Consumer Vulnerability402 cited
  • 2020Consumer Vulnerability336 cited
  • 2015Accessible tourism futures: the world we dream to live in and the opportunities we hope to have246 cited
  • 2015Co-design: A central approach to the inclusion of people with disabilities60 cited
  • 2023Navigating services for consumers with disabilities: a comprehensive review and conceptual framework27 cited
  • 2010Conceptualising Disability23 cited
  • 2023Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults22 cited
  • 2017The requirement of accessibility: European automated border control systems for persons with disabilities20 cited
  • 2012Performing Service Design Experiments Using Ethnomethodology and Theatre-Based Reenactment: A Swiss Ski Resort Case Study16 cited
  • 2017Interdisciplinarité et transdisciplinarité à l'épreuve des revues anglophones12 cited
  • 2021Les perspectives de l’innovation en travail social7 cited
  • 2010Accessibility:7 cited
  • 2017Service Design and Educational Challenges to Foster Innovation in Tourism: the case of the Swiss Matterhorn Region5 cited

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