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Employee surveillance, or electronic performance monitoring (EPM), refers to the now-common use of technology to observe, record, and analyze information that directly or indirectly relates to job performance. It has been nearly four decades since the earliest empirical studies of EPM, yet the literature remains fragmented and siloed across disciplines, including management, psychology, sociology, information systems, organizational theory, and law and criminal justice. Significant questions persist regarding how to best conceptualize and measure EPM. There also remains much to understand about its effects on individuals and organizations, as well as the contextual and individual factors that shape and constrain these effects. Despite these unresolved issues, the adoption of EPM continues to grow rapidly in practice, outpacing the research needed to guide its implementation. This symposium session will bring together a panel of experts in surveillance, employee monitoring, and technology to critically assess the current state of EPM research and practice, as well as identify opportunities for cross-disciplinary collaborations to integrate and advance the literature.
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