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Customers' trust in Islamic banking post-cyberattack leads to digital service breakdowns in Indonesia
16 references·0 citing·33 second hopsampled
Customers' trust in Islamic banking post-cyberattack leads to digital service breakdowns in Indonesia (2025)Customers' trust in Islamic banking post-…Progress in partial least squares structural equation modeling use in marketing research in the last decade (2022)Progress in partial least squ…Risk, trust, and the interaction of perceived ease of use and behavioral control in predicting consumers’ use of social media for transactions (2017)Risk, trust, and the interact…Factors Influencing Online Shopping Behavior: The Mediating Role of Purchase Intention (2016)Factors Influencing Online Sh…Modeling Consumers’ Adoption Intentions of Remote Mobile Payments in the United Kingdom: Extending UTAUT with Innovativeness, Risk, and Trust (2015)Modeling Consumers’ Adoption …Dynamics between the trust transfer process and intention to use mobile payment services: A cross-environment perspective (2011)Dynamics between the trust tr…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Building Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)Extrinsic and Intrinsic Motiv…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…A Model for Customer Complaint Management (1988)A Model for Customer Complain…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Self-efficacy mechanism in human agency. (1982)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Understanding Attitudes and Predicting Social Behavior (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)The Behavioral Consequences of Service Quality (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A power primer. (1992)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Consistent Partial Least Squares Path Modeling1 (2015)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)Alternative Ways of Assessing Model Fit (1992)Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations (2006)Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations (2009)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Understanding Information Technology Usage: A Test of Competing Models (1995)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 16,231 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration14,931 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model2,163 cited
  • 2022Progress in partial least squares structural equation modeling use in marketing research in the last decade1,288 cited
  • 2015Modeling Consumers’ Adoption Intentions of Remote Mobile Payments in the United Kingdom: Extending UTAUT with Innovativeness, Risk, and Trust920 cited
  • 2011Dynamics between the trust transfer process and intention to use mobile payment services: A cross-environment perspective

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751 cited
  • 2017Risk, trust, and the interaction of perceived ease of use and behavioral control in predicting consumers’ use of social media for transactions529 cited
  • 2016Factors Influencing Online Shopping Behavior: The Mediating Role of Purchase Intention492 cited
  • 1988A Model for Customer Complaint Management354 cited
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