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Digitalization in the tourism industry: Impacts on employment, job satisfaction, and career development
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References

  • 1995Sample size in qualitative research4,366 cited
  • 2019Technological disruptions in services: lessons from tourism and hospitality960 cited
  • 2019The digital revolution in the travel and tourism industry831 cited
  • 2020Immigrant entrepreneurship: A review and research agenda555 cited
  • 2019Tourists’ Experiences with Smart Tourism Technology at Smart Destinations and Their Behavior Intentions483 cited
  • 2020AI-based self-service technology in public service delivery: User experience and influencing factors270 cited
  • 2021The digital skills divide: evidence from the European tourism industry223 cited
  • 2022Enhancing sustainable development through tourism digitalisation: a systematic literature review159 cited
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  • 2014Rural tourism and the development of Internet-based accommodation booking platforms: a study in the advantages, dangers and implications of innovation88 cited
  • 2021Burnout or boreout: A meta-analytic review and synthesis of burnout and boreout literature in hospitality and tourism70 cited
  • 2022At the crossroad of digital and tourism entrepreneurship: mediating effect of digitalization in hospitality industry66 cited
  • 2019Workplace internet leisure and employees’ productivity64 cited
  • 2024AI and the future of talent management in tourism and hospitality

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46 cited
  • 2013Training opportunities, technology acceptance and job satisfaction45 cited
  • 2023The future of tourism and hospitality labour: challenges, requirements, trends, skills and the impact of technology29 cited
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