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• 2010A queueing-inventory system with two classes of customers92 cited
• 2000Inventory management at service facilities for systems with arbitrarily distributed service times82 cited
• 2011Markovian Arrival Processes82 cited
• 2007A perishable inventory system with service facilities and retrial customers60 cited
• 2003A Closed-Form Solution for Mapping General Distributions to Minimal PH Distributions56 cited
• 2005Lack of Invariant Property of the Erlang Loss Model in Case of MAP Input53 cited
• 2002Optimal and near-optimal inventory control policies for a make-to-order inventory–production system51 cited
• 2000Matrix Analytic Methods42 cited
• 2006Spectral Polynomial Algorithms for Computing Bi-Diagonal Representations for Phase Type Distributions and Matrix-Exponential Distributions40 cited
• 2007A perishable inventory system with service facilities, MAP arrivals and PH — Service times40 cited
• 2002The value of information used in inventory control of a make-to-order inventory-production system38 cited
• 2002Exact aggregate solutions for M/G/1-type Markov processes36 cited
• 2010A multi-server perishable inventory system with negative customer35 cited
• 2003Markov chain representations of discrete distributions applied to queueing models