Next steps : improving management in government?

Abstract

Part 1 The context of the Next Steps: the Next Steps - origins and destinations, Grant Jordan and Barry J. O'Toole the Next Steps reforms and current orthodoxies, Chris Painter implementing the Next Steps - a choreography of management change, Andrew Gray and Bill Jenkins. Part 2 Agencies in action: managing strategic resources in a Next Steps department - information agendas and information systems in the DSS, Christine Bellamy the Employment Service as an agency - the first three years, Michael Hunt Next Steps and performance measurement, Patricia Greer and Neil Carter. Part 3 Questions and controversies: Next Steps - consequences for the core and central departments, Peter Barberis parliamentary accountability, Barry J. O'Toole and Richard A. Chapman Next Steps - the end of Whitleyism?, Barry J. O'Toole lessons from the Antipodes, Jonathan Boston the Next Steps to market testing?, Barry O'Toole and Grant Jordan.

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