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Next steps : improving management in government?
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  • 2001Managing organisational change in the public sector ‐ Lessons from the privatisation of the Property Service Agency96 cited
  • 2003Surveying the Landscape of Modernisation: Executive Agencies Under New Labour31 cited
  • 1997“Going to market”: Changing patterns in the organisation and character of process research30 cited
  • 2012How Does Corporatization Improve the Performance of Government Agencies? Lessons From the Restructuring of State-Owned Forest Agencies in Australia28 cited
  • 2001Staats- und Verwaltungsreformen in Europa: Internationale Trends und nationale Profile27 cited
  • 2000Uses and limitations of performance measurement in the civil service: An assessment from the Singapore and New Zealand experiences16 cited
  • 1999The Employment Implications of Civil Service Reform in the United Kingdom: National and Regional Evidence from the North East of England10 cited
  • 1998The Changing Problem of Accountability in Modern Government: an analytical agenda for reformers10 cited
  • 1999The Importance of Modernising Government8 cited
  • 1994The British Civil Service in the 1990s: Are Business Practices Really Best?7 cited
  • 2010Lifting the veil of Maya6 cited
  • 2008A Government Department in Meltdown: Crisis at the Home Office6 cited
  • 1995The Major Government and Whitehall: The Civil Service at the Crossroads

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6 cited
  • 2001The 'Next Steps' agency model in UK central government 1988-1998 with special reference to the benefits agency.6 cited