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MANAGING CHANNEL RELATIONS IN THE 21ST CENTURY. · Study

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ArticleMANAGING CHANNEL RELATIONS IN THE 21ST CENTURY.

John T. Mentzer1993

Article1993

MANAGING CHANNEL RELATIONS IN THE 21ST CENTURY.

John T. Mentzer

70 citations·0/0 files stored·Journal of Business Logistics

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Supply Chain and Inventory Management Customer Service Quality and Loyalty Quality and Supply Management

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2013Reverse logistics: past research, current management issues, and future directions 1996Logistics and marketing components of customer service: an empirical test of the Mentzer, Gomes and Krapfel model 1996The supply chains of perishable products in northern Europe 1997The impact of operating environment on the formation of cooperative logistics relationships 2001Définir le Supply Chain Management 1997The relationship between integrated logistics and customer service 2007QUALITY, OPERATIONAL LOGISTICS STRATEGY, AND REPURCHASE INTENTIONS: A PROFILE DEVIATION ANALYSIS 2005The Transaction - Relationship Dichotomy in Logistics and Supply Chain Management

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Year1993

Typearticle

Published1993-01-01

VenueJournal of Business Logistics

ISSN-L0735-3766

Languageen

Citations70

Files0 public / 0

ShelfSupply Chain and Inventory Management

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openalex_workW567584124

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