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MANAGING CHANNEL RELATIONS IN THE 21ST CENTURY.
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MANAGING CHANNEL RELATIONS IN THE 21ST CENTURY. (1993)MANAGING CHANNEL RELATIONS IN THE 21ST CE…Reverse logistics: past research, current management issues, and future directions (2013)Reverse logistics: past resea…Human Performance in Supply Chain Management (2012)Human Performance in Supply C…Analytical Network Process for logistics management: A case study in a small electronic appliances manufacturer (2009)Analytical Network Process fo…A conceptual model for evaluating the financial impact of supply chain management technology investments (2008)A conceptual model for evalua…QUALITY, OPERATIONAL LOGISTICS STRATEGY, AND REPURCHASE INTENTIONS: A PROFILE DEVIATION ANALYSIS (2007)QUALITY, OPERATIONAL LOGISTIC…Development of an Air Force Warehouse Logistics Index to continuously improve logistics capabilities (2006)Development of an Air Force W…Business service quality in an e‐commerce environment (2006)Business service quality in a…The Transaction - Relationship Dichotomy in Logistics and Supply Chain Management (2005)The Transaction - Relationshi…UK and US management styles in logistics: different strokes for different folks? (2004)UK and US management styles i…Définir le Supply Chain Management (2001)Définir le Supply Chain Manag…Procurement strategies of small retailers faced with uncertainty: an analysis of channel choice and behaviour (1999)Procurement strategies of sma…The relationship between integrated logistics and customer service (1997)The relationship between inte…The impact of operating environment on the formation of cooperative logistics relationships (1997)The impact of operating envir…The supply chains of perishable products in northern Europe (1996)The supply chains of perishab…Logistics and marketing components of customer service: an empirical test of the Mentzer, Gomes and Krapfel model (1996)Logistics and marketing compo…Retailer‐supplier relationships and the evolution of marketing: two food industry case studies (1995)Retailer‐supplier relationshi…The Economic Institutions of Capitalism (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Commitment-Trust Theory of Relationship Marketing (1994)A model for structuring efficient consumer response measures (2008)Impact of service quality on satisfaction and loyalty at manufacturer-distributor dyad (2018)Systematic Literature Review of Supply Chain Relationship Approaches amongst Business-to-Business Partners (2021)Physical Distribution Service in Industrial Purchase Decisions (1976)Customer Service: A Management Perspective (1988)Physical Distribution Service: A Fundamental Marketing Concept? (1989)A SUMMARY AND ANALYSIS OF MULTI‐ITEM SCALES USED IN LOGISTICS RESEARCH (2002)Customized logistics service and online shoppers’ satisfaction: an empirical study (2016)E-fulfillment dimensions and its influence on customers in e-tailing: a critical review (2017)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The New Institutional Economics (2002)A game-based approach towards facilitating decision making for perishable products: An example of blood supply chain (2014)Neither market nor hierarchy: Network Forms of Organization (2014)Creating loops with value recovery: empirical study of fresh food supply chains (2018)Structural model of perishable food supply chain quality (PFSCQ) to improve sustainable organizational performance (2018)Decision making with dependence and feedback : the analytic network process (1996)Introduction to Supply Chain Management (1998)Performance measures and metrics in a supply chain environment (2001)Constructing a network model to rank the optimal strategy for implementing the sorting process in reverse logistics: case study of photovoltaic industry (2014)An Uncertain QFD Approach for the Strategic Management of Logistics Services (2016)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Competitive Advantage of Nations (1991)Fuzzy approach for the selection of third party reverse logistics provider (2009)Selection of third‐party reverse logistics provider using fuzzy extent analysis (2011)Logistics clusters: The impact of further agglomeration, training and firm size on collaboration and value added services (2016)Firm Resources and Sustained Competitive Advantage (1991)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)Firm resources and sustained competitive advantage (2004)Product, operation, and demand relationships between manufacturers and retailers (2011)The relationship between the logistics complexity of manufacturing companies and their supply chain management (2013)Supply chain strategies as drivers of financial performance in liquefied natural gas networks (2021)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Collaborative forecasting: a selection of practical approaches (2003)Green Servitization for Flexible and Sustainable Supply Chain Operations: A Review of Reverse Logistics Services in Manufacturing (2019)Evaluation of logistics providers for sustainable service quality: Analytics based decision making framework (2021)Logistics and Supply Chain Management (2021)The Measurement of Observer Agreement for Categorical Data (1977)Content Analysis: An Introduction to its Methodology. (1984)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Analysis of reverse logistics implementation practices by South Australian construction organisations (2016)Developing a reverse logistics competency (2016)A Delphi study examining risk and uncertainty management in circular supply chains (2023)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Comparative fit indexes in structural models. (1990)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)An Exploratory Study of Procurement Strategies for Multi‐Item RFQs in B2B Markets: Antecedents and Impact on Performance (2010)A Conceptual Framework for Measuring E-fulfillment Dimensions: A Consumer Perspective (2015)TQM and environmental uncertainty levels: profiles, fit, and firm performance (2015)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)A supply chain diagnostic tool (2004)The relationship between employee involvement, partnership management and supply performance (2012)The Quest for Competitive Advantage in Global Supply Chains: (2013)
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  • 2013Reverse logistics: past research, current management issues, and future directions108 cited
  • 1996Logistics and marketing components of customer service: an empirical test of the Mentzer, Gomes and Krapfel model96 cited
  • 1996The supply chains of perishable products in northern Europe63 cited
  • 1997The impact of operating environment on the formation of cooperative logistics relationships63 cited
  • 2001Définir le Supply Chain Management61 cited
  • 1997The relationship between integrated logistics and customer service56 cited
  • 2007QUALITY, OPERATIONAL LOGISTICS STRATEGY, AND REPURCHASE INTENTIONS: A PROFILE DEVIATION ANALYSIS52 cited
  • 2005The Transaction - Relationship Dichotomy in Logistics and Supply Chain Management50 cited
  • 2009Analytical Network Process for logistics management: A case study in a small electronic appliances manufacturer47 cited
  • 2008A conceptual model for evaluating the financial impact of supply chain management technology investments43 cited
  • 2006Business service quality in an e‐commerce environment43 cited
  • 1995Retailer‐supplier relationships and the evolution of marketing: two food industry case studies42 cited
  • 2004UK and US management styles in logistics: different strokes for different folks?33 cited

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2012
Human Performance in Supply Chain Management
30 cited
  • 1999Procurement strategies of small retailers faced with uncertainty: an analysis of channel choice and behaviour21 cited
  • 2006Development of an Air Force Warehouse Logistics Index to continuously improve logistics capabilities16 cited