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The Fundamentals of Quality Management
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The Fundamentals of Quality Management (1996)The Fundamentals of Quality ManagementQuality cost management in the SMEs of Poland (2020)Quality cost management in th…Quality Management and Its Role in Improving Service Quality in Public Sector (2014)Quality Management and Its Ro…Role of top management leadership and commitment in total quality management in service organization in Malaysia: A review and conceptual framework (2012)Role of top management leader…The development and evaluation of Internet-based supply of non-production (MRO) items (2003)The development and evaluatio…An evaluation of quality culture problems in UK companies (1998)An evaluation of quality cult…Quality planning and analysis (1970)Quality from Customer Needs to Customer Satisfaction (1994)Total quality management in the public sector (1994)Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies (2001)Development of quality culture in the construction industry (2006)Discrete-Event System Simulation (1984)The Fifth Discipline (1990)Information Distortion in a Supply Chain: The Bullwhip Effect (1997)The servicisation of the cutting tool supply chain (2008)An empirical test of contributing factors to different forms of maverick buying (2011)Handbook of Qualitative Research (1994)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)A study on critical failure factors of Design for Six Sigma in Indian companies: results from a pilot survey (2022)Quality Is Free: The Art of Making Quality Certain (1979)Quality, productivity, and competitive position (1982)An Instrument for Measuring the Critical Factors of Quality Management (1989)Critical success factors of total quality management in autonomous driving business models (2020)Total quality control (1961)Out of the Crisis (1982)The balanced scorecard: Translating strategy into action (1997)Application of Kaizen and Kaizen Costing in SMEs (2024)
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  • 2014Quality Management and Its Role in Improving Service Quality in Public Sector51 cited
  • 1998An evaluation of quality culture problems in UK companies46 cited
  • 2020Quality cost management in the SMEs of Poland37 cited
  • 2003The development and evaluation of Internet-based supply of non-production (MRO) items20 cited
  • 2012Role of top management leadership and commitment in total quality management in service organization in Malaysia: A review and conceptual framework20 cited

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