SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The satisfied customer: winners and losers in the battle for buyer preference
0 references·7 citing·26 second hop
The satisfied customer: winners and losers in the battle for buyer preference (2008)The satisfied customer: winners and loser…When the future of Chinese soccer is at stake (2017)When the future of Chinese so…Strategic Design Responsiveness: An Empirical Analysis of US Retail Store Networks (2014)Strategic Design Responsivene…Consumer satisfaction and loyalty in private-label food stores (2014)Consumer satisfaction and loy…The impact of the recent banking crisis on customer loyalty in the banking sector (2012)The impact of the recent bank…Customer satisfaction in the banking industry: a comparative study of Ghana and Spain (2011)Customer satisfaction in the …Estratégia e competitividade sistêmica: estudo de caso do setor vitivinícola da serra gaúcha (2010)Estratégia e competitividade …Complaints are a firm's best friend (2010)Complaints are a firm's best …A National Customer Satisfaction Barometer: The Swedish Experience (1992)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The Twin Crises: The Causes of Banking and Balance-of-Payments Problems (1999)Investigating the Effect of Total Quality Management Practices on Organizational Performance in the Jordanian Banking Sector (2015)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Guidelines, criteria, and rules of thumb for evaluating normed and standardized assessment instruments in psychology. (1994)The Vitality of Price Comparison and Product Display for Assortment Satisfaction (2019)Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Toward a Model of Organizations as Interpretation Systems (1984)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view (2001)Understanding Customer Value in Technology-Enabled Services: A Numerical Taxonomy Based on Usage and Utility (2015)The role of control power allocation in service supply chains: Model analysis and empirical examination (2017)Connecting supplier–supplier relationships to achieve supply chain performance of restaurant companies (2020)Econometric Analysis of Panel Data (2021)The Sources of Innovation (2007)Como Elaborar Projetos de Pesquisa (2010)APRENDIZADO, COOPERAÇÃO E CAPACIDADE INOVATIVA DOS ARRANJOS PRODUTIVOS LOCAIS DE CULTIVO DE CAMARÃO NO ESTADO DO CEARÁ (2015)VISÃO BASEADA EM RECURSOS NO CLUSTER VITIVINÍCOLA DA SERRA GAÚCHA (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Satisfaction: a behavioral perspective on the consumer (2010)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Principles and Practice of Structural Equation Modeling (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)
this work references cited by second hop

References

No references inside the corpus for this window.

Cited by

  • 2010Complaints are a firm's best friend28 cited
  • 2012The impact of the recent banking crisis on customer loyalty in the banking sector27 cited
  • 2014Strategic Design Responsiveness: An Empirical Analysis of US Retail Store Networks23 cited
  • 2014Consumer satisfaction and loyalty in private-label food stores23 cited
  • 2011Customer satisfaction in the banking industry: a comparative study of Ghana and Spain20 cited
  • 2017When the future of Chinese soccer is at stake19 cited
  • 2010Estratégia e competitividade sistêmica: estudo de caso do setor vitivinícola da serra gaúcha2 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work