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ANALYSIS OF FACTORS INFLUENCING QUALITY OF SERVICE IN PASSENGER TERMINAL BUILDINGS
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ANALYSIS OF FACTORS INFLUENCING QUALITY OF SERVICE IN PASSENGER TERMINAL BUILDINGS (1990)ANALYSIS OF FACTORS INFLUENCING QUALITY O…The effect of airline service quality on customer satisfaction and loyalty in India (2020)The effect of airline service…SIMPLIFIED MODEL FOR ESTIMATION OF AIRPORT CHECK-IN FACILITIES (2005)SIMPLIFIED MODEL FOR ESTIMATI…Space allocation for commercial activities at international passenger terminals (2004)Space allocation for commerci…Developing measures of airport productivity and performance: an application of data envelopment analysis (1997)Measuring total factor productivity of airports— an index number approach (1997)The Airport Business (2005)A practical approach to determining critical macroeconomic factors in air-traffic volume based on K-means clustering and decision-tree classification (2019)Effects of passenger characteristics and terminal layout on airport retail revenue: an agent-based simulation approach (2019)Determinants of airport retail revenue: a review of literature (2020)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)The influence of airline service quality on passenger satisfaction and loyalty (2013)The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity (2016)Decision support algorithm for intermodal transport networks: Urban aerial cableway systems (2023)
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  • 2020The effect of airline service quality on customer satisfaction and loyalty in India43 cited
  • 2004Space allocation for commercial activities at international passenger terminals31 cited
  • 2005SIMPLIFIED MODEL FOR ESTIMATION OF AIRPORT CHECK-IN FACILITIES18 cited

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