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Intercultural Communication Training: An Introduction
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  • 1998Facework competence in intercultural conflict: an updated face-negotiation theory865 cited
  • 2004Deconstructing Deficit Thinking495 cited
  • 2003Intercultural Learning and Diversity in Higher Education315 cited
  • 1998Scenarios for the Measurement of Collectivism and Individualism276 cited
  • 1997The cultural dimension of international business238 cited
  • 2012Culturally Responsive Suicide Prevention in Indigenous Communities: Unexamined Assumptions and New Possibilities230 cited
  • 2000Cross-cultural training: A critical step in ensuring the success of international assignments213 cited
  • 2005The Nature of Peace Education: Not All Programs Are Created Equal177 cited
  • 1998The Role of Culture Theory in Cross-Cultural Training170 cited
  • 1998Can You Go Home Again? an Analysis of the Repatriation of Corporate Managers and Spouses145 cited
  • 2012Stress and emotions at work: An adventure tourism guide's experiences137 cited
  • 2013From Contact to Development in Experiential Cultural Intelligence Education: The Mediating Influence of Expectancy Disconfirmation131 cited
  • 1999Kommunikative Konstruktion von Moral123 cited
  • 2010Intercultural competencies for culturally diverse work teams

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122 cited
  • 2000International manager development – Cross‐cultural training in highly diverse environments95 cited
  • 2001Managing Culturally Diverse Buyer-Seller Relationships: The Role of Intercultural Disposition and Adaptive Selling in Developing Intercultural Communication Competence94 cited