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The limits to certainty: Facing risks in the new service economy
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  • 1992Ideas, interests, and institutionalization: “trade in services” and the Uruguay Round248 cited
  • 2018Circular supply chains in emerging economies – a comparative study of packaging recovery ecosystems in China and Brazil188 cited
  • 1994Broadening and Specifying Relationship Marketing154 cited
  • 2021Circular economy pillars: a semi-systematic review108 cited
  • 2005The Functional Economy: Cultural & Organizational Change105 cited
  • 1997The service economy: ‘wealth without resource consumption’?93 cited
  • 2008Innovative approaches to optimising design and use of durable consumer goods92 cited
  • 2011The risks of providing services87 cited
  • 2018Collaborative open foresight - A new approach for inspiring discontinuous and sustainability-oriented innovations86 cited
  • 2010The role of public policy in stimulating radical environmental impact reduction in the automotive sector: the need to focus on product-service system innovation84 cited
  • 2001Strengthening the weakest link of TQM – from customer focus to customer understanding83 cited
  • 2013What is Mine is not Yours: Further Insight on what Access-Based Consumption says about Consumers53 cited
  • 2023Defining and identifying strongly sustainable product-service systems (SSPSS)53 cited

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2008
The Performance Economy: Business Models for the Functional Service Economy
52 cited
  • 2003Services marketing: taking up the sustainable development challenge46 cited
  • 2002The job creation potential of the service sector in Europe38 cited