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Crisis management - practice in search of a paradigm
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Crisis management - practice in search of a paradigm (2006)Crisis management - practice in search of…Projecting failure as success: Residents’ perspectives of the Christchurch earthquakes recovery (2016)Projecting failure as success…Tales of the Unexpected (2012)Tales of the UnexpectedFlexibility and Rigidity in Crisis Management and Learning at Swedish Public Organizations (2010)Flexibility and Rigidity in C…Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget? (2009)Defying a Reputational Crisis…Reputation: Realizing Value from the Corporate Image (1996)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)After the Collapse: A Behavioral Theory of Reputation Repair (2012)The effects of response strategies and severity of failure on consumer attribution with regard to negative word-of-mouth (2015)The Perception of Risk (2016)When a Sinner Does a Good Deed: The Path‐Dependence of Reputation Repair (2017)Agendas, Alternatives, and Public Policies (1985)The fifth discipline, the art and practice of the learning organization (1991)Organizational Learning: A Theory of Action Perspective (1997)Taxonomy of Educational Objectives: The Classification of Educational Goals, Handbook I: Cognitive Domain (1956)Human Error (1990)Crisis management as a critical perspective (2016)Managing the Risks of Organizational Accidents (2016)When organisational effectiveness fails (2017)Strategic Communication in MBA Curricula: A Qualitative Study of Student Outcomes (2018)Crisis Management: Planning for the Inevitable (1989)The Politics of Crisis Management (2005)Australian Journal of Emergency Management (2021)
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  • 2009Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget?61 cited
  • 2010Flexibility and Rigidity in Crisis Management and Learning at Swedish Public Organizations26 cited
  • 2016Projecting failure as success: Residents’ perspectives of the Christchurch earthquakes recovery18 cited
  • 2012Tales of the Unexpected14 cited

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