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Developing new smart services using integrated morphological analysis: integration of the market-pull and technology-push approach
16 references·16 citing·51 second hopsampled
Developing new smart services using integrated morphological analysis: integration of the market-pull and technology-push approach (2015)Developing new smart services using integ…Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science (2010)Smart Service Systems and Via…Mobile application market: A developer’s perspective (2010)Mobile application market: A …Internet social network communities: Risk taking, trust, and privacy concerns (2008)Internet social network commu…Integration of market pull and technology push in the corporate front end and innovation management—Insights from the German software industry (2008)Integration of market pull an…Effects of e‐service quality on loyalty intention: an empirical study in online auction (2008)Effects of e‐service quality …Determinants of accepting wireless mobile data services in China (2008)Determinants of accepting wir…Predicting consumer intention to use mobile service (2006)Predicting consumer intention…Four strategies for the age of smart services. (2005)Four strategies for the age o…A systematic approach for identifying technology opportunities: Keyword-based morphology analysis (2004)A systematic approach for ide…Physical distribution service quality in Internet retailing: service pricing, transaction attributes, and firm attributes (2003)Physical distribution service…E‐service quality: a model of virtual service quality dimensions (2003)E‐service quality: a model of…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Internet-based e-shopping and consumer attitudes: an empirical study (2001)Internet-based e-shopping and…Exploring consumer evaluations of e‐services: a portal site (2001)Exploring consumer evaluation…Motivations for and barriers to Internet usage: results of a national public opinion survey (1997)Motivations for and barriers …New industrial service development: Scenarios for success and failure (1995)New industrial service develo…Unlocking the value from car data: A taxonomy and archetypes of connected car business models (2024)Unlocking the value from car …Physical interaction platforms: A taxonomy of spaces for interactive value creation (2023)Physical interaction platform…Mapping Service Innovation Research in Hospitality and Tourism: An Integrative Bibliometric Analysis and Research Agenda (2022)Mapping Service Innovation Re…How can machine tool builders capture value from smart services? Avoiding the service and digitalization paradox (2022)How can machine tool builders…Identifying new innovative services using M&A data: An integrated approach of data-driven morphological analysis (2021)Identifying new innovative se…Development Process for Smart Service Strategies: Grasping the Potentials of Digitalization for Servitization (2021)Development Process for Smart…Aligning strategic position, behavior, and structure for smart service businesses in manufacturing (2021)Aligning strategic position, …How to identify promising chances for technological innovation: Keygraph-based patent analysis (2020)How to identify promising cha…Framework and Functionality Patterns for Smart Service Innovation (2020)Framework and Functionality P…Development of Morphology Analysis-Based Technology Roadmap Considering Layer Expansion Paths: Application of TRIZ and Text Mining (2020)Development of Morphology Ana…A patent-based approach for the identification of technology-based service opportunities (2020)A patent-based approach for t…Telling stories that sell: The role of storytelling and big data analytics in smart service sales (2019)Telling stories that sell: Th…Discovering Technology Opportunity by Keyword-Based Patent Analysis: A Hybrid Approach of Morphology Analysis and USIT (2019)Discovering Technology Opport…Multi-factor service design: identification and consideration of multiple factors of the service in its design process (2018)Multi-factor service design: …Creating a commercially compelling smart service encounter (2017)Creating a commercially compe…Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data (2017)Approach to service design ba…The Social Psychology of Organizations. 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References

  • 2003E‐service quality: a model of virtual service quality dimensions1,500 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 2008Internet social network communities: Risk taking, trust, and privacy concerns984 cited
  • 2006Predicting consumer intention to use mobile service641 cited
  • 2001Exploring consumer evaluations of e‐services: a portal site542 cited
  • 2008Integration of market pull and technology push in the corporate front end and innovation management—Insights from the German software industry468 cited
  • 2001Internet-based e-shopping and consumer attitudes: an empirical study459 cited
  • 2005Four strategies for the age of smart services.421 cited
  • 2008Determinants of accepting wireless mobile data services in China348 cited
  • 2010Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science315 cited
  • 1997Motivations for and barriers to Internet usage: results of a national public opinion survey313 cited
  • 2008Effects of e‐service quality on loyalty intention: an empirical study in online auction296 cited
  • 2004A systematic approach for identifying technology opportunities: Keyword-based morphology analysis273 cited
  • 1995New industrial service development: Scenarios for success and failure

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263 cited
  • 2010Mobile application market: A developer’s perspective260 cited
  • 2003Physical distribution service quality in Internet retailing: service pricing, transaction attributes, and firm attributes172 cited
  • Cited by

    • 2019Telling stories that sell: The role of storytelling and big data analytics in smart service sales60 cited
    • 2022Mapping Service Innovation Research in Hospitality and Tourism: An Integrative Bibliometric Analysis and Research Agenda53 cited
    • 2020How to identify promising chances for technological innovation: Keygraph-based patent analysis40 cited
    • 2019Discovering Technology Opportunity by Keyword-Based Patent Analysis: A Hybrid Approach of Morphology Analysis and USIT39 cited
    • 2020A patent-based approach for the identification of technology-based service opportunities34 cited
    • 2017Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data30 cited
    • 2024Unlocking the value from car data: A taxonomy and archetypes of connected car business models28 cited
    • 2022How can machine tool builders capture value from smart services? Avoiding the service and digitalization paradox21 cited
    • 2017Creating a commercially compelling smart service encounter21 cited
    • 2020Framework and Functionality Patterns for Smart Service Innovation20 cited
    • 2020Development of Morphology Analysis-Based Technology Roadmap Considering Layer Expansion Paths: Application of TRIZ and Text Mining18 cited
    • 2018Multi-factor service design: identification and consideration of multiple factors of the service in its design process18 cited
    • 2023Physical interaction platforms: A taxonomy of spaces for interactive value creation16 cited
    • 2021Aligning strategic position, behavior, and structure for smart service businesses in manufacturing15 cited
    • 2021Identifying new innovative services using M&A data: An integrated approach of data-driven morphological analysis15 cited
    • 2021Development Process for Smart Service Strategies: Grasping the Potentials of Digitalization for Servitization14 cited