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Service Quality in Tourism: Measurement Methods and Empirical Analysis · Study

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ArticleService Quality in Tourism: Measurement Methods and Empirical Analysis

Michael Langer1997

Article1997

Service Quality in Tourism: Measurement Methods and Empirical Analysis

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Customer Service Quality and Loyalty Diverse Aspects of Tourism Research Service and Product Innovation

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2003The implications of hotel employee attitudes for the development of quality tourism: the case of Cyprus

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Year1997

Typearticle

Published1997-06-01

Languageen

Citations16

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ShelfCustomer Service Quality and Loyalty

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openalex_workW598356523

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