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Service Quality in Tourism: Measurement Methods and Empirical Analysis
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Service Quality in Tourism: Measurement Methods and Empirical Analysis (1997)Service Quality in Tourism: Measurement M…The implications of hotel employee attitudes for the development of quality tourism: the case of Cyprus (2003)The implications of hotel emp…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The effects of relationship marketing on relationship quality in luxury restaurants (2012)
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  • 2003The implications of hotel employee attitudes for the development of quality tourism: the case of Cyprus95 cited

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