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New strategies in it outsourcing : major trends and global best practice
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  • 2003IT outsourcing contracts: practical implications of the incomplete contract theory42 cited
  • 2004Customer Evaluation of Application Services Provisioning in Five Vertical Sectors37 cited
  • 2008Managing outsourcing process: applying six sigma31 cited
  • 2017The Role of Buyer Trust in Outsourced CRM: Its Influence on Organizational Learning and Performance31 cited
  • 2010The Evolution of Offshore Outsourcing in India28 cited
  • 2003Application service provision: origins and development24 cited
  • 2013The Employee Retention Practices of MNCS in Hyderabad18 cited
  • 2003Managing an IT-outsourcing partnership in Asia. Case study: the relationship between a global outsourcing company and its global IT services supplier15 cited
  • 2003Market entry strategies of application service providers: identifying strategic differentiation15 cited
  • 2003DEVELOPING A MODEL FOR OFFSHORE OUTSOURCING14 cited
  • 2002Service Provision and the Net: Risky Application Sourcing?12 cited
  • 2002Application outsourcing: a new business model for enabling competitive electronic commerce10 cited
  • 2013Impact of Client–Vendor Relationship on Firm’s Financial Performance: A Study of Outsourcing Firms9 cited
  • 2013The Impacts of the Hollow State on Organizational Practices and Individual Attitudes in the Federal Government

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4 cited