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Cited by

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• 2000Why Students are not (Just) Customers (and other reflections on Life After George )130 cited
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• 2021The commercialized Australian public university: An accountingized transition76 cited
• 2003Coping with Complex Leadership Roles: The Problematic Redefinition of Government‐owned Enterprises72 cited
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• 2000Representation ingrafted upon democracy?67 cited
• 2012Global Ideas and Modern Public Sector Reforms63 cited
• 2001SERVICE CHARTERS - GLOBAL CONVERGENCE OR NATIONAL DIVERGENCE? A comparison of initiatives in Australia, the United Kingdom and the United States63 cited
• 2013