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Crisis management : a diagnostic guide for improving your organization's crisis-preparedness

172 citations0/0 files storedJossey-Bass Publishers eBooks

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Public Relations and Crisis Communication Disaster Management and Resilience Leadership, Behavior, and Decision-Making Studies

Abstract

Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.

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2001When Workers Flout Convention: A Study of Workplace Incivility 2008Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development 2003Wild cards, weak signals and organisational improvisation 2011Understanding accommodation managers’ crisis planning intention: An application of the theory of planned behaviour 2007Communicating throughout Katrina: Competing and Complementary Conceptual Lenses on Crisis Communication 2012Researching Tomorrow's Crisis: Methodological Innovations and Wider Implications 1999Professional conduct of scientists during volcanic crises 1999Crisis Decisionmaking : A Cognitive-Institutional Approach

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