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IT Problem Management
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IT Problem Management (2001)IT Problem ManagementThe Essence of Ethical Leadership and Its Influence in Achieving Employees’ Job Satisfaction (2018)The Essence of Ethical Leader…Review of Proposals for the Construction and Management of the Catalog of Information Technology Services (2018)Review of Proposals for the C…An overview of IT service management (2009)Implementing it Service Management: A Case Study Focussing on Critical Success Factors (2009)Implementing IT Service Management: A systematic literature review (2013)Ethical leadership: A social learning perspective for construct development and testing (2005)Ethical leadership: A review and future directions (2006)Strategic human resource management (2015)
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  • 2018Review of Proposals for the Construction and Management of the Catalog of Information Technology Services9 cited
  • 2018The Essence of Ethical Leadership and Its Influence in Achieving Employees’ Job Satisfaction4 cited

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