Employee involvement and total quality management: practices and results in Fortune 1000 companies

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Quality and Supply Management Labor Movements and Unions Management Systems and Quality Improvement

Abstract

This study explores trends in the adoption of employee involvement (EI) and total quality management (TQM) programmes, such as self-managing work teams, profit sharing and job enrichment, over the past three years.

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1996What Works at Work: Overview and Assessment 1996A Predictive Model of Self-Managing Work Team Effectiveness 1997Socio‐technical systems theory: an intervention strategy for organizational development 1994From job‐based to competency‐based organizations 1995Work/Family Programs and the Employment Relationship 2012Work Groups and Teams in Organizations 1994The Effectiveness of Self-Managing Teams: A Quasi-Experiment 2005Experiential learning in teams

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