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Cited by

• 2005Can standard operating procedures be motivating? Reconciling process variability issues and behavioural outcomes168 cited
• 2006Performance management and corporate social responsibility: the strategic connection61 cited
• 1998The Dutch IOR Approach to Organizational Design: An Alternative to Business Process Re-engineering?58 cited
• 2018»Lean« und »agil« im Büro51 cited
• 2018Developing dashboards for SMEs to improve performance of productive equipment and processes38 cited
• 2001From Responsible Management to Responsible Organizations: The Democratic Principle for Managing Organizational Ethics26 cited
• 2019Applying lean tools and principles to reduce cost of waste management: an empirical research in Vietnam17 cited
• 2023Lean daily management in healthcare: origins, practices, and associations with lean leadership and lean sustainability13 cited